Patricia Mecum
Clarkston,MI
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
39
39
years of professional experience
Work History
Office Manager
Endodontic Associates
Rochester, MI
03.2009 - 12.2021
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Managed office operations while scheduling appointments for department managers.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Dental Assistant
Endodontic Associates
Bloomfield, MI
05.1983 - 05.1999
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
Education
No Degree - General Studies
Oakland Community College
Bloomfield Hills, MISkills
- Customer Service
- Office Management
- Organizational Skills
- Excellent multi-tasking ability
- Billing
- Scheduling and calendar management
- Payroll Processing
- Credit and collections
- Relationship Building
- Staff Management
- Staff hiring
- Employee Training
Timeline
Office Manager
Endodontic Associates
03.2009 - 12.2021
Dental Assistant
Endodontic Associates
05.1983 - 05.1999
No Degree - General Studies
Oakland Community College