Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Patricia Mokritski

Newington

Summary

Dynamic Sales Representative with proven skills in customer service and client relationship management. Known for effectively identifying customer needs and implementing cross-selling strategies to drive sales growth.

Overview

26
26
years of professional experience

Work History

Sales Representative

Omni Food Sales, Inc.
The Bronx
05.2021 - Current
  • Cultivated client relationships to identify and fulfill food product requirements, enhancing customer satisfaction
  • Delivered outstanding customer service by resolving inquiries and concerns promptly.
  • Trained new sales representatives on company products and processes, improving onboarding efficiency
  • Participated in trade shows to connect and demonstrate omni food sales offerings.
  • Developed key customer relationships to increase sales.
  • Identified and pursued cross-selling opportunities, contributing to overall sales growth
  • Identified areas of improvement in existing processes and implemented solutions accordingly.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Listened to customer needs to identify and recommend best products and services.

Sales Account Manager

Coca Cola Bottling Company of Northern New England
South Windsor
08.2010 - 12.2020
  • Cultivated customer relationships through targeted sales and order management for defined customer base within assigned territory.
  • Achieved volume and gross profit goals consistently.
  • Implemented sales strategies for promotional and incremental displays to increase product visibility.
  • Exceeded territorial growth margins by 14.9% over 2019 targets.

Store Manager

CVS Pharmacy
Hartford
02.2000 - 07.2010
  • Oversaw daily store operations and ensured compliance with company policies.
  • Trained and supervised staff to maintain high customer service standards.
  • Resolved customer complaints and ensured satisfaction during store visits.
  • Evaluated staff and provided constructive feedback to enhance performance.
  • Developed schedules to ensure optimal workforce coverage during peak hours.
  • Recruited, trained and supervised new employees.
  • Managed inventory levels and coordinated restocking of products.
  • Managed inventory tracking and conducted physical counts to reduce loss.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Ensured compliance with safety regulations and company policies.

Education

Nurses Assistant Certification -

Capital Community Technical College
Hartford, CT
08.1995

High School Diploma -

New Britain High School
New Britain, CT
06.1988

Skills

  • Product knowledge
  • Cross-selling strategies
  • Client relationship management
  • Customer service
  • Trade show participation
  • Training development
  • Effective communication

Accomplishments

CVS Pharmacy Paragon Award 2005

Timeline

Sales Representative

Omni Food Sales, Inc.
05.2021 - Current

Sales Account Manager

Coca Cola Bottling Company of Northern New England
08.2010 - 12.2020

Store Manager

CVS Pharmacy
02.2000 - 07.2010

Nurses Assistant Certification -

Capital Community Technical College

High School Diploma -

New Britain High School
Patricia Mokritski