Patricia Morello
Everett ,MA
Summary
Dynamic Accounts Receivable Specialist with a proven track record at Expeditors International of WA, mastering aging reports analysis and fostering strong client relationships. Excelled in reducing outstanding payments through effective collection strategies and cross-functional teamwork, enhancing team productivity by training new members. Skilled in both investigative research and relationship building, consistently ensuring efficient receivables management.
Overview
17
17
years of professional experience
Work History
Accounts Receivable Specialist
Expeditors International of WA
Peabody, MA
11.2007 - Current
- Performs accounts receivable functions, including distributing invoices using email, or digital transmission, utilizing accounting software for efficient management of receivables.
- Prepares weekly/monthly statements for clients and follow-up on outstanding payments.
- Maintains organized records of all customer accounts receivable activity assigned, researching past due accounts and disputes and discrepancies in a timely manner, minimizing delayed payments by implementing collection strategies.
- Develops solid relationships with clients, Interfaces regularly with them regarding invoice discrepancies or other billing concerns.
- Works closely with other departments such as sales, operations, to ensure timely resolution of client queries or issues.
- Handles checks being received, posting, researching chargebacks and write-offs, processes payments received by check or wire.
- Monitors customer credit limits and notified management when necessary. Processes credit extensions.
- Trains new team members on company policies and accounting systems to keep team operations productive and efficient.
Education
High School Diploma -
Girls Catholic High School
Malden06-1980
Skills
- Investigative research
- Aging reports analysis
- Adjustment posting
- Accurate payment posting
- Cash application
- Statement issuing
- Cross-functional team collaboration
- Relationship building
- Accounts receivable expertise
Accomplishments
- Received three Expeditors Cultural Attribute Awards
- Honored to become the Employee Engagement Enthusiast for the Boston District
Timeline
Accounts Receivable Specialist
Expeditors International of WA
11.2007 - Current
High School Diploma -
Girls Catholic High School
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