Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Patricia Morrow

Milwaukee

Summary

Dynamic Medical Assistant with proven expertise at Ascension All Saints, enhancing patient care through effective scheduling and compassionate service. Skilled in electronic health records and vital sign monitoring, I implemented process improvements that significantly reduced wait times, fostering a collaborative environment and ensuring compliance with HIPAA standards.

Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Medical Assistant

Ascension All Saints
12.2018 - Current
  • Assisted healthcare providers with patient examinations and procedures, ensuring a smooth workflow.
  • Administered medications and vaccinations per physician orders, maintaining compliance with safety protocols.
  • Managed patient records using electronic health record systems, enhancing data accuracy and accessibility.
  • Coordinated appointments and follow-up visits to optimize patient care and clinic efficiency.
  • Educated patients on treatment plans, medications, and preventative care, promoting health literacy.
  • Trained new staff in clinical procedures and office protocols, fostering a collaborative team environment.
  • Conducted routine laboratory tests and prepared specimens for analysis, maintaining accuracy in results reporting.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Educated patients on preventative care measures, effectively reducing the risk of future health complications.

Medical Assistant

HEALING CORNER
05.2014 - 03.2018
  • Implemented process improvements that enhanced patient flow and reduced wait times in the clinic.
  • Assisted in patient intake processes, collecting medical histories and updating electronic health records.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.

Childcare Provider

Self Employed Services
02.1997 - 03.2013
  • Developed engaging educational activities to promote cognitive and social development in children.
  • Managed daily schedules, ensuring balanced routines and adherence to safety protocols.
  • Fostered a nurturing environment that encouraged positive behavior and emotional growth.
  • Implemented individualized care plans tailored to each child's unique needs and interests.
  • Improved communication with parents through regular updates on children's progress and events.
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.

Education

High School Diploma -

MILWAUKEE CAREER COLLEGE
Milwaukee, WI
05-2014

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Medical terminology
  • Vital sign monitoring
  • Reliable team player
  • Electronic health records
  • Electronic medical records
  • CPR
  • Immunization administration
  • Specimens collection and processing
  • Clinical procedure expertise

Certification

  • CMA - Certified Medical Assistant

Timeline

Medical Assistant

Ascension All Saints
12.2018 - Current

Medical Assistant

HEALING CORNER
05.2014 - 03.2018

Childcare Provider

Self Employed Services
02.1997 - 03.2013

High School Diploma -

MILWAUKEE CAREER COLLEGE

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