Patricia Mulligan
Saratoga Springs,NY
Summary
Seasoned professional in property, real estate, and community association management with diverse experience in residential and commercial properties. Skilled in tenant relations, lease administration, and budget management to enhance operational efficiency. Possess strong leadership qualities and problem-solving skills to effectively manage teams and resolve conflicts. Successfully increased tenant satisfaction and retention through proactive communication and timely resolution of issues.
Overview
14
14
years of professional experience
Work History
Property Manager
Crosstown Property Management
Saratoga Springs, NY
01.2011 - Current
- Monitored market trends to ensure competitive pricing structures for units under management.
- Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Participated in industry conferences and events in order to stay abreast of new technologies related to property management practices.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
- Managed all maintenance requests from tenants in a timely manner.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Processed evictions when necessary in accordance with state laws and procedures.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
Education
Associate of Arts - Business
Briarcliffe College
Bethpage, NY10-1989
Skills
- Maintenance Scheduling
- Business Development
- Grounds Maintenance
- Tenant relations
- Business Administration
- Property Management
Timeline
Property Manager
Crosstown Property Management
01.2011 - Current
Associate of Arts - Business
Briarcliffe College
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