Patricia Murillo
Modesto,CA
Summary
Enthusiastic Family Eligibility Specialist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of recruiting and training in helping families. Motivated to learn, grow and excel in human services.
Overview
50
50
years of professional experience
Work History
Clerk Specialist II
Dignity Health
Merced, CA
10.1998 - Current
- Qualify patients with no insurances for low income sliding fee hospital funded program and qualify patients for presumptive medical through county for pregnant woman.
- Facilitated collection of outside medical records and x-rays and indexed paperwork for scanning process.
- Used electronic systems to enter provider orders and retrieve test results.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Received, recorded and filed medical payments by check, cash and credit card.
- Used Cerner to schedule appointments for doctor visits and procedures.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Answered telephone calls to offer office information, answer questions and direct calls to staff.
Registrar
Mercy Medical Center Merced
Merced, CA
10.1998 - Current
- Organized, reviewed and filed paperwork for secure recordkeeping.
- Verified paperwork accuracy and checked for completion prior to processing.
- Greeted every guest with personable approach and provided knowledgeable service.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained clean reception area to promote positive, professional environment for clients.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Lab Registration Clerk
Mercy Medical Center Merced
Merced, CA
01.1996 - 10.1998
- Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
- Assisted other Registration Clerks with front desk duties, answering questions and accurately using Meditech system.
- Delivered lab results to appropriate departments through out hospital.
- Answer phones on timely manner and direct them to appropriate personnel.
- Register and input data and information for lab orders for phlebotomists.
Education
Associate of Arts - Human Services
Merced College
Merced, CA05.1998
High School Diploma -
Atwater High School
Atwater, CA06.1992
Skills
- Bilingual (Spanish)
- Data Entry and 10-Key
- Data Entry
- Materials Organization
- Records Management Software
- Data Gathering
- Team Collaboration
- Record Sorting and Filing
- Flexible and Adaptable
- Service-Oriented
- Reliable and Punctual
- Verbal and Written Communication
- Self-Motivated
Languages
Spanish
Native or Bilingual
Timeline
Clerk Specialist II
Dignity Health
10.1998 - Current
Registrar
Mercy Medical Center Merced
10.1998 - Current
Lab Registration Clerk
Mercy Medical Center Merced
01.1996 - 10.1998
Associate of Arts - Human Services
Merced College
High School Diploma -
Atwater High School