Summary
Overview
Work History
Education
Skills
Certification
Phlebotomy Technician
Timeline
Generic

Patricia Nihizer

Arcanum,OH

Summary

Proficient Server Trainer with top-notch leadership, planning and multitasking abilities. Highly observant and proactive with hardworking nature and controlled approach to managing high workloads in stressful environments. Adept at building relationships with employees and motivating each to success. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Phlebotomy position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Server Trainer

Airline Dairy Cream
11.2022 - Current
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Instructed servers on proper techniques for taking orders, serving food and providing customer service.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.

Server Shift Leader

ASE Services LLC
03.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Kept register accurate through correct billing, payment processing, and cash management practices.

Server

Kona Ice Of Troy
05.2021 - 01.2022
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Education

High School Diploma -

Arcanum High School
Arcanum, OH
05.2023

No Degree - Phlebotomy

Miami Valley Career Technology Center
Clayton, OH
05.2023

Skills

  • Safe Food Handling
  • Food Quality Standards
  • Quality Control
  • Table Setting Arrangements
  • Item Promotion
  • Menu Knowledge
  • To-Go Order Preparation
  • Cash Handling
  • Dish Preparation
  • Dining Customer Service
  • Kitchen Communication
  • Training Expertise
  • Dining Area Maintenance
  • Time Management
  • Drawing Blood
  • Tracking Specimens
  • Sanitation and Sterilization
  • Specimen Collection
  • Specimen Labeling Procedures
  • Quality Control Guidelines
  • Proper Storage Procedures
  • Patient Support
  • Phlebotomy Functions
  • Venipuncture and Capillary Puncture
  • Sharps Disposal
  • Specimen Collection and Storage
  • Patient Confidentiality
  • Data Recording
  • Biohazard Waste Disposal
  • Specimen Transport
  • Blood Sample Collection
  • Hazardous Waste and Disposal
  • On-Site Testing
  • Blood Cultures
  • Patient Identification
  • OSHA Regulations
  • Complex Terminology Interpretation
  • Maintaining Confidentiality
  • Patient Data Management Systems
  • Vacuum Tube and Syringe Use
  • Anticoagulant Drug Dispensing
  • Goal Minded
  • Conduct Tests
  • Biohazard Policy Compliance
  • Secure Biohazards
  • Finger Stick Method
  • Creative Thinking
  • Client Satisfaction
  • HIPAA

Certification

  • PT - Phlebotomy Technician

Phlebotomy Technician

During my last two years of high school I became certified. 

Timeline

Server Trainer

Airline Dairy Cream
11.2022 - Current

Server Shift Leader

ASE Services LLC
03.2022 - Current

Server

Kona Ice Of Troy
05.2021 - 01.2022

High School Diploma -

Arcanum High School

No Degree - Phlebotomy

Miami Valley Career Technology Center

Similar Profiles

CREATE PROFILE
Patricia Nihizer