Patricia Nihizer
Arcanum,OH
Summary
Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Phlebotomist
CompuNet Clinical Laboratories
Dayton, OH
11.2023 - Current
- Ensured compliance with federal regulations governing laboratory procedures.
- Followed all safety protocols when handling hazardous materials.
- Maintained a clean, safe, and organized work environment.
- Responded quickly and effectively to emergency situations.
- Monitored inventory levels of supplies used in phlebotomy services.
- Provided excellent customer service while interacting with patients.
- Verified patient information prior to specimen collection.
- Performed venipuncture and other blood collection procedures according to established standards.
- Documented patient information into electronic medical records system.
- Adhered to HIPAA guidelines regarding patient privacy.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Maintained patient comfort and safety throughout the phlebotomy process.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Adhered to all healthcare regulations, including HIPAA and OSHA standards.
- Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
- Participated in continuing education to stay current with phlebotomy practices.
Manager of Operations
ASE Concessions
Vandalia, OH
04.2022 - 10.2023
- Oversaw inventory management activities including ordering supplies as needed.
- Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
- Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
- Monitored team progress towards achieving milestones set forth in project plans.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Implemented quality control measures, achieving a reduction in defects and errors.
- Oversaw staff training and development programs, equipping employees with necessary skills and knowledge.
Server Shift Leader
Airline Dairy Cream
Vandalia, OH
03.2022 - 10.2023
- Inspected all tables prior to seating guests in order to ensure cleanliness standards were being met.
- Assigned tasks to servers to ensure efficient operations during peak business hours.
- Ensured customer satisfaction and handled customer complaints in a professional manner.
- Provided leadership to servers and other restaurant staff members by setting an example of excellent service.
- Performed cash register functions accurately and efficiently.
- Performed opening and closing duties such as counting money, cleaning equipment, stocking shelves.
- Maintained cleanliness of the restaurant, including dining room, kitchen, restrooms, and parking lot.
- Addressed customer concerns promptly and effectively while maintaining a high level of professionalism at all times.
- Assisted with training new servers on company policies and procedures as well as proper food handling techniques.
- Managed tables throughout dining room to execute service at highest level.
- Directed and assisted in general dining room cleaning and sanitation.
- Maintained thorough knowledge of menu to describe dining options.
- Cleared dishes from tables during and after meal service to maintain clean dining area.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Server
Kona Ice of Troy
West Milton, OH
05.2021 - 01.2022
- Upheld high standards of sanitation in accordance with health department regulations.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided excellent customer service to ensure satisfaction.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Maintained records of transactions made during shift as required by law or company policy.
- Followed health safety guidelines when preparing and serving food products.
- Greeted guests and provided menus.
- Prepared drinks according to standard recipes.
- Operated POS terminals to input orders, split bills and calculate totals.
Education
High School Diploma -
Arcanum High School
Arcanum, OH06-2033
Some College (No Degree) - Phlebotomy
Miami Valley Career Technology Center
Clayton, OHSome College (No Degree) -
Sinclair Community College
Dayton, OHSkills
- Infection Control
- Blood collection
- Venipuncture
- HIPAA
- Sanitation and sterilization
- HIPAA Compliance
- Patient Care
- Quality Control
- Patient support
- Medical terminology knowledge
Certification
- Phlebotomy certification
Affiliations
- HOSA
References
References available upon request.
Timeline
Phlebotomist
CompuNet Clinical Laboratories
11.2023 - Current
Manager of Operations
ASE Concessions
04.2022 - 10.2023
Server Shift Leader
Airline Dairy Cream
03.2022 - 10.2023
Server
Kona Ice of Troy
05.2021 - 01.2022
High School Diploma -
Arcanum High School
Some College (No Degree) - Phlebotomy
Miami Valley Career Technology Center
Some College (No Degree) -
Sinclair Community College
- Phlebotomy certification
Similar Profiles
Nikita KingabyNikita Kingaby
Phlebotomist/Lab Processor at CompuNet Clinical LaboratoriesPhlebotomist/Lab Processor at CompuNet Clinical Laboratories
Marna MaxMarna Max
Specimen Processor at CompuNet Clinical LaboratoriesSpecimen Processor at CompuNet Clinical Laboratories
Morgan BlackMorgan Black
Phlebotomist at CompuNet Clinical LaboratoriesPhlebotomist at CompuNet Clinical Laboratories