Patricia O’Neill
Metuchen,NJ
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
32
32
years of professional experience
Work History
Assistant Manager
Go Games And Toys
10.2020 - Current
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of merchandise
Logistics Coordinator
Impact XM
05.1990 - 05.2020
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Planned and supervised shipments
- Generated documentation and information required for customer shipments.
- Freight invoices
- FedEx and ups shipment and billing
- Filing
- All computer entry of all documents
- Customer service
- Inventory management
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Maintained department procedures manual detailing processing requirements for each individual account.
Education
Diploma - Administrative Assistance And Secretarial Science
Katharine Gibbs School
Montclair, NJ06.1979
Diploma - Administrative Assistance And Secretarial Science
Scotch Plains Fanwood High School
Fanwood, NJ06.1977
Skills
- Information Confidentiality
- Sales Activities
- Managing Operations and Efficiency
- Quality Standards
- Executive Calendars
- Managing Multiple Priorities
- Employee Coaching and Motivation
- Accounting Techniques
- Directing Team Members
- Administration and Reporting
- Product and Service Knowledge
- Greet Guests
- Customer Service
- Sales Monitoring
- Retail Knowledge
- Store Opening and Closing Procedures
Timeline
Assistant Manager
Go Games And Toys
10.2020 - Current
Logistics Coordinator
Impact XM
05.1990 - 05.2020
Diploma - Administrative Assistance And Secretarial Science
Katharine Gibbs School
Diploma - Administrative Assistance And Secretarial Science
Scotch Plains Fanwood High School
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