Patricia Ortega, CMA AAMA
Powder Springs,GA
Summary
Highly motivated and committed Medical Professional with proven history of superior performance at individual, team and organizational levels. Strong ability to multitask and prioritize workloads with little or no supervision. Detail oriented professional looking to bring medical background and team building skills to deadline-driven environment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Memorial Health Care Systems
Hollywood, FL
11.2013 - 04.2020
- Specializing in Breast cancer and hereditary oncology genetics
- Assisted with routine checks and diagnostic testing by collecting and processing specimens
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions
- Prepared and administered medications to alleviate patient symptoms
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Sanitized, restocked and organized exam rooms and medical equipment
- Gathered forms, copied insurance cards and collect patient information for billing and insurance filing
- Documented vital signs and health history for patients
- Called and faxed pharmacies to submit prescriptions and refills
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
- Explained procedures to patients to reduce anxieties and increase patient cooperation
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records
- Prepared patients for electrocardiograms, suture removal and dressing changes
- Collected all pertinent data and calculations to aid physician in interpreting results
- Reported any unusual or urgent circumstances in patients' condition or environment immediately to Physician
- Oriented and trained new staff on proper procedures and policies
- Obtained client medical history, including medication information, symptoms and allergies
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation
- Identified opportunities for improvement in clinical practice guidelines based on research findings.
- Utilized critical thinking skills to identify potential problems or changes in condition requiring medical intervention.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Monitored vital signs, including blood pressure, temperature, pulse and respiration rate.
- Assessed learning needs of patients, families to provide effective education regarding health promotion, maintenance topics.
- Assisted with the implementation of patient care plans developed by nursing staff.
Certified Medical Assistant
Dr. Harry Pepe And Associates
Hollywood, FL
01.2007 - 11.2013
- Directed patients to exam rooms, fielded questions and prepared for physician examinations
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment
- Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation
Education
Associate of Arts - Health Sciences
Broward College
Fort Lauderdale, FL2006
Skills
- Specimens collection and processing
- Vital signs monitoring
- Needs assessment
- Patient Scheduling
- EMR / EHR
- Phlebotomy
- Organization
- HIPPA
Additional Information
Graduated top of my class earning the Irene Fishly Award for Excellence
Lean Six Sigma Certified
Awarded the Memorial Cancer Institute Shining Star
BLS
Certification
American Association of Medical Assistance
Lean Six Sigma Yellow Belt
BLS
Accomplishments
- Irene Fishly Award for Excellence 2005
- Memorial Cancer Institute Shinning Star Award 2019
- Elected Treasure SPN Class of 2025
Timeline
Certified Clinical Medical Assistant
Memorial Health Care Systems
11.2013 - 04.2020
Certified Medical Assistant
Dr. Harry Pepe And Associates
01.2007 - 11.2013
Associate of Arts - Health Sciences
Broward College
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