Patricia Payne
Louisville,United States
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Independent Contractor
DoorDash
Louisville, KY
07.2023 - Current
- Analyzed user feedback to gather input and identify areas required for improvement.
- Handling merchandise in accordance with product-handling standards
- Notifying customers of delays to decrease calls to support
- Verifying the customers' instructions prior to delivering
- 4.94 customer rating with 400 deliveries and 0 accidents
Seasonal Personal Vehicle Driver
United Parcel Sevice
Louisville, KY
12.2023 - 12.2023
- Improved customer satisfaction by providing timely and efficient transportation services.
- Enhanced route efficiency for faster deliveries with GPS navigation and advanced planning.
- Maintained excellent safety record by adhering to traffic laws and defensive driving techniques.
- Reduced fuel consumption through proper vehicle maintenance and effective route planning.
- Handled cash transactions accurately, maintaining accountability for collected fares and payments.
- Completed accurate logsheets for hours worked, mileage driven, and other required information as per company policy.
- Adjusted driving style according to weather conditions or road hazards for optimal safety during journeys.
- Followed all relevant traffic laws and safety regulations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Obtained signatures from customers upon delivery of goods.
Customer Service Delivery Driver
Kroger Delivery
Louisville, KY
05.2022 - 06.2023
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Drove safely in various weather and road conditions to avoid accidents.
- Cleaned vehicle regularly to maintain professional appearance.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
- Minimized liability by consistently following road rules when driving.
- Updated logs and tracking documents accurately and according to schedule requirements.
Education
High School Diploma -
Evangel Christian School
Louisville, KYSkills
- Deadline Adherence
- Workload Management
- Schedule Management
- Safety Compliance
- Proficient in Microsoft Word
- Analytical Thinking
- Problem-Solving
- Detail-Orientated
- Customer Service
- Good Work Ethic
- Active Listening
Timeline
Seasonal Personal Vehicle Driver
United Parcel Sevice
12.2023 - 12.2023
Independent Contractor
DoorDash
07.2023 - Current
Customer Service Delivery Driver
Kroger Delivery
05.2022 - 06.2023
High School Diploma -
Evangel Christian School