Assisted students with excellent customer service to college-level students by assisting them through the admission process, setting up their accounts, helping with the financial aid process, maintaining updated information on the admission checklist, leading college group tours, event planning, assist with training new staff members, perform new student admission presentations, and monitering student performance on Civitas.
Performed front desk responsibilities by responding to phone calls, greeting students face to face, developing and maintaining strong relationships with students and staff to communicate campus-wide updates, and ensuring that all processes were followed correctly.
Performing weekly new student orientation reports through formstacks,
Microsoft Word - Excel - Powerpoint
Excellent Written and Communication skills
Administrative Assistant Support
Accounting
eDiscovery
Work well with diverse populations
Interpersonal and customer service ability
Proven qualifications for maintaining confidentiality
Typing