Dedicated professional with a history of meeting company goals using consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best meet the organizational needs.
Overview
24
24
years of professional experience
Work History
General Manager
Fade & Company Barber Shop
03.2022 - Current
Managed budget implementations, employee evaluations, and contract details.
Implemented operational strategies and effectively built customer and employee loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Formulated policies and procedures to streamline operations.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
General Business Manager
Nuno Brothers Taqueria and Tortilleria
07.2019 - 04.2022
Facilitated communication between department heads and managers regarding fiscal and operational matters
Kept business in strict compliance with state and federal regulations
Assisted HR with maintaining adequate levels of well-qualified staff
Coordinated with vendors to maintain contractual obligations
Managed personnel activities, strategic scheduling and customer experience control
General Manager
Nuño Brothers Inc.
07.2000 - 04.2019
Protected assets, set access policies and monitored security to structure operations and maximize strengths
Eliminated waste at various levels, regularly reviewing team activities and records to spot and resolve problems
Managed customer experiences with a close eye on customer and team member interactions, touchpoints and methods of engagement
Built a strong, resilient team by identifying and onboarding highly qualified candidates for key front-line and senior management positions
Increased business [Number]% with improved marketing and promotional strategies diversified across multiple channels
Delivered products of consistent quality to customers by working directly with vendors on delivery and production issues
Education
East Los Angeles Community College
Los Angeles, California
High School Diploma - general Education
Bassett High School
La Puente, California
06.1998
Skills
Staffing level maintenance
Vendor engagement
Financial document control
Regulatory compliance
Customer experience control
Advertising and marketing
Sales
Budgeting and cost control
Timeline
General Manager
Fade & Company Barber Shop
03.2022 - Current
General Business Manager
Nuno Brothers Taqueria and Tortilleria
07.2019 - 04.2022
General Manager
Nuño Brothers Inc.
07.2000 - 04.2019
High School Diploma - general Education
Bassett High School
East Los Angeles Community College
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