Patricia Reyes
Caledonia,WI
Summary
Driven Pharmacy Technician Specialist with 20 years of experience and success in working within fast-paced pharmacy settings, with a proven track record at Advocate Aurora Health Care. Excelled in enhancing patient safety and care through meticulous medication reconciliation and error identification. Skilled in HIPAA compliance and fostering teamwork and known for collaborative approach and flexibility in meeting dynamic team needs. Committed to continuous learning and workflow optimization, ensuring high-quality service in fast-paced environments.
Experienced with medication histories, workflows and patient communication. Utilizes organizational skills and attention to detail to ensure accurate prescription processing and compliance with regulations. Track record of fostering collaborative environments and adapting to dynamic pharmacy needs.
. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Pharmacy Technician Specialist
Advocate Aurora Health Care
11.2015 - Current
- Performs medication reconciliation for patients being admitted to the hospital.
- Maintained clean and organized work environment, adhering to strict hygiene standards for optimal safety.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Utilized pharmacy software proficiently to input prescription information quickly while maintaining attention to detail.
- Performs computer order entry of ambulatory prescriptions independently.
- Mentored junior technicians through hands-on training sessions that fostered skill development and teamwork among staff members.
- Identified potential drug interactions or errors through careful review of medication profiles, enhancing patient safety.
- Participated in continuing education programs to stay current on industry trends, regulations, and best practices.
- Optimized workflow through effective prioritization and multitasking in high-volume settings.
- Provided prompt assistance to healthcare providers, fostering positive relationships between pharmacies and medical teams.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Collaborated with pharmacists to ensure smooth workflow, enabling timely processing of prescriptions.
- Enhanced patient care by accurately filling prescriptions and providing medication counseling.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Developed and implemented improvements to pharmacy organization system.
- Managed opening and closing duties for pharmacy.
Education
High School Diploma -
Pulaski High School
Milwaukee, Wisconsin 06-2001
Skills
- HIPAA compliance
- Teamwork and collaboration
- Updating medication histories
- Data entry proficiency
- Quality control procedures
- Multitasking Abilities
- Problem-solving skills
- New hire onboarding
- Time management
- Attention to detail
- Problem-solving abilities
- Critical thinking
- Typing skills
- Prioritization and organization
- Verbal and written communication
- Creative thinking
- Customer service
- Advanced math skills
- Problem-solving
- Workflow optimization
- Troubleshooting malfunctioning equipment
- Organizational skills
- Active listening
- Adaptability and flexibility
- Medication dispensing
- Team collaboration
- Confidentiality and HIPAA
- Multitasking
- Excellent communication
- Decision-making
- Reliability
Certification
- Licensed Pharmacy Technician - State Boards of Pharmacy. Wisconsin & Illinois
- Registered Pharmacy Technician - State Boards of Pharmacy. Wisconsin & Illinois
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB). Wisconsin & Illinois
Timeline
Pharmacy Technician Specialist
Advocate Aurora Health Care
11.2015 - Current
- Licensed Pharmacy Technician - State Boards of Pharmacy. Wisconsin & Illinois
- Registered Pharmacy Technician - State Boards of Pharmacy. Wisconsin & Illinois
- Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB). Wisconsin & Illinois
High School Diploma -
Pulaski High School
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