Patricia Santa Cruz
Noblesville,IN
Summary
Reliable individual possessing excellent communication and problem-solving strengths.
Overview
17
17
years of professional experience
Work History
Prep Cook
Ford's Garage
Noblesville, IN
03.2020 - Current
Prep Cook
Chuy's
Noblesville, IN
01.2018 - 02.2020
Accountant Technician
Hospital Naval de la Marina de Guerra del Peru
Lima, Peru
11.2013 - 12.2015
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Performed cash handling duties including counting currency, coins and checks.
- Maintained accurate records of all financial transactions.
- Followed strict compliance guidelines when completing financial transactions for customers.
Customer Service
Telefonica de Peru
Lima, Peru
08.2011 - 10.2013
- Resolved customer service issues in a timely manner while providing excellent customer service at all times.
- Developed and implemented customer service policies and procedures to ensure quality customer service delivery.
- Provided exceptional customer service at all times.
- Provided customer service to ensure satisfaction.
- Provided customer service when needed.
Bank Teller
Banco de Credito del Peru
Lima, Peru
01.2008 - 07.2011
- Reviewed credit reports of applicants prior to approving loans or other credit instruments.
- Investigated discrepancies between actual transactions and recorded amounts in the computer system.
- Provided customer service to bank patrons by answering questions about products and services.
- Assisted customers with opening new accounts, completing deposits and withdrawals, and setting up online banking services.
- Performed cashier duties including counting money, processing check deposits, issuing cash advances, and reconciling daily transactions.
- Facilitated customers during post-purchase.
Education
High School Diploma -
Tungasuca High School
Lima12-1998
Skills
- Customer service abilities
- Residential customer service
- Customer service and support
- Customer service expertise
- Customer care experience
Timeline
Prep Cook
Ford's Garage
03.2020 - Current
Prep Cook
Chuy's
01.2018 - 02.2020
Accountant Technician
Hospital Naval de la Marina de Guerra del Peru
11.2013 - 12.2015
Customer Service
Telefonica de Peru
08.2011 - 10.2013
Bank Teller
Banco de Credito del Peru
01.2008 - 07.2011
High School Diploma -
Tungasuca High School
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