Patricia Shaw
Pennsylvania Turnpike
Royersford,PA
30
years of professional experience
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Work History
District Utility Worker
3 Years 9 Months- Maintained clean, organized and fully stocked work areas for maximum efficiency.
- Followed daily maintenance lists to keep work areas productive and operational.
- Completed necessary documentation and daily reports.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Inspected gates and slip ramps within the district.
Maintenance Crew Member
1 Year 11 Months- Maintained clear and safe workspace areas to meet OSHA standards.
- Identified problems during daily work inspections and addressed concerns.
- Performed tasks to maintain on-site physical security, safety and efficiency.
- Removed snow from sidewalks, driveways and parking areas.
- Collaborated with team members to assess equipment performance needs.
Toll Collector
20 Years 8 Months- Processed toll payments and issued accurate receipts to motorists.
- Monitored and classified vehicles passing through toll lanes to comply with company procedures.
- Balanced cash and prepared accurate cash deposits on monies collected and tickets received at end of shift.
- Provided operational reports listing daily toll lane activity.
- Greeted customers promptly and responded to questions.
- Maintained work area and kept cash drawer organized.
Supportive Services Assistant
4 Years- Greeted and signed in visitors to facilitate front office operations.
- Answered phone to take messages or redirect calls to colleagues.
- Leveraged office tools and equipment to copy and distribute forms, reports and correspondence.
- Processed incoming mail and packages and placed envelopes in bins for employees.
Assistant Store Manager
3 Years 2 Months- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Coached and developed store associates through formal and informal interactions.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Maintained inventory by checking merchandise to determine levels.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
Education
- Data Entry
- Computer and Information Sciences
High School Diploma
Skills
Seasoned administrative assistant
with years of experience in the clerical field.
Thinks strategical
displays initiative
and exemplifies excellence in problem solving and leadership.
Self motivated
works well independently
as well as with a team to grasp new innovations and get desired results.
Education and Training
other,other,other,other
Timeline
District Utility Worker
Pennsylvania Turnpike
09.2022 - CurrentRead More
Maintenance Crew Member
Pennsylvania Turnpike
10.2020 - 09.2022Read More
Toll Collector
Pennsylvania Turnpike
10.1999 - 06.2020Read More
Supportive Services Assistant
School District of Philadelphia
09.1999 - 09.2003Read More
Assistant Store Manager
Rite Aid
07.1996 - 09.1999Read More
Penn Center Academy
High School Diploma
Read More
Global CDL Driver Training School
Read More
Temple University
from Computer and Information Sciences
Read More
PSI Institute
from Data Entry
Read More