Patricia Sinohuibenish
Spring Valley
Summary
Dedicated sales associate with strong customer service and problem-solving skills. Proven ability to enhance shopping experiences and manage inventory effectively.
Proactive sales associate with a track record of fostering positive customer interactions. Expertise in managing POS transactions and resolving complaints, ensuring a welcoming store environment and boosting customer loyalty.
Overview
20
20
years of professional experience
Work History
Sales Associate
Lowes Home Improvement
05.2016 - 01.2026
- Assisted customers with product selection and inquiries, ensuring a positive shopping experience.
- Maintained inventory levels by restocking merchandise and organizing displays effectively.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Sales Associate
Home Depot
05.2006 - 03.2016
- Operated point-of-sale systems accurately for efficient transaction processing.
- Developed product knowledge to provide informed recommendations to customers.
- Resolved customer complaints professionally, enhancing overall satisfaction and loyalty.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
No Degree - Computer Operator
Coleman College
San Diego, CA05-1981
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Sales Associate
Lowes Home Improvement
05.2016 - 01.2026
Sales Associate
Home Depot
05.2006 - 03.2016
No Degree - Computer Operator
Coleman College