Patricia Soroka
Sterling Heights,MI
Summary
Dedicated Medical Assistant with extensive experience at Ascension St. John Hospital, excelling in patient-focused care and HIPAA compliance. Proven ability to enhance patient satisfaction through effective communication and efficient scheduling. Skilled in vital sign monitoring and committed to fostering trust and positive health outcomes in diverse clinical settings.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Medical Assistant
Ascension St. John Hospital Rheumatology
06.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Emergency Medical Technician
Ascension St. John Hospital Macomb
01.2019 - 06.2023
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
Medical Assistant
Ascension St. John Hospital Rheumatolgy
04.2013 - 01.2019
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Streamlined patient check-in process, reducing administrative burden for medical staff.
Medical Assistant
Ascension St. John Hospital Cornerstone Family Practice
04.2006 - 04.2013
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
- Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
Medical Assistant
Clinton Preferred Pediatrics
06.1990 - 04.2006
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Education
General Studies
Macomb Community College
Warren, MI05-2013
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- Direct patient care
- Patient-focused care
Certification
- RMA - Registered Medical Assistant
Timeline
Medical Assistant
Ascension St. John Hospital Rheumatology
06.2023 - Current
Emergency Medical Technician
Ascension St. John Hospital Macomb
01.2019 - 06.2023
Medical Assistant
Ascension St. John Hospital Rheumatolgy
04.2013 - 01.2019
Medical Assistant
Ascension St. John Hospital Cornerstone Family Practice
04.2006 - 04.2013
Medical Assistant
Clinton Preferred Pediatrics
06.1990 - 04.2006
General Studies
Macomb Community College
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