Patricia Stewart
Rancho Santa Margarita,CA
Summary
Well-qualified [Job Title] familiar with skills and abilities needed to succeed. Possessing strengths in task prioritization and customer service. Ready to leverage training and experience to take on new professional challenges.
Overview
4
4
years of professional experience
Work History
Customer Service Assistant (First Time Connector)
Saddleback Church
Lake Forest, CA
03.2022 - Current
- Answered customer questions about product availability.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Welcomed, greeted and assisted guests in high-traffic.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Resource Counselor
Saddleback Church Peace Center
Lake Forest, CA
02.2022 - Current
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
- Interviewed individuals and families to assess needs and provide informational resources.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
Grocery Distributor
Saddleback Church Peace Center
Lake Forest, CA
02.2022 - Current
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Stayed in open communication with existing customers.
Medical Assistant
Brook Army Medical Center
San Antonio, TX
04.2007 - 08.2010
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Education
No Degree - Nursing Assistance
Southeast Texas Career
San Antonio, TXGED -
Willie C. Velasquez Learning Center
San Antonio, TX05.1998
Skills
- Collaborative Environments
- Issue and Complaint Resolution
- ding to Difficult CustomersCourteous with Strong Service Mindset
Timeline
Customer Service Assistant (First Time Connector)
Saddleback Church
03.2022 - Current
Resource Counselor
Saddleback Church Peace Center
02.2022 - Current
Grocery Distributor
Saddleback Church Peace Center
02.2022 - Current
Medical Assistant
Brook Army Medical Center
04.2007 - 08.2010
No Degree - Nursing Assistance
Southeast Texas Career
GED -
Willie C. Velasquez Learning Center