Patricia Thompson
198 Sylvis Rd. Dickson,TN
Summary
Dependable office professional with years of experience supporting records management, scanning, filing, and database entry. Adept at organizing information, handling confidential documents, and assisting staff with routine administrative tasks. Focused on accuracy, efficiency, and reliable service.
Overview
36
36
years of professional experience
Work History
Clerk 3
State of Tennessee Bureau of Workers' Compensation
Nashville, TN
10.2014 - Current
- Organized and maintained filing systems for confidential documents.
- Entered data into computer systems accurately and efficiently.
- Utilized computer software programs to create reports, labels, forms.
- Scanned documents into digital formats ensuring accuracy of content.
- Received and distributed incoming mail and messages
- Drafted memos, letters, emails, reports.
Data Entry Operator
State of Tennessee Bureau of Workers' Compensation
Nashville, TN
05.2006 - 10.2014
- Input customer data into computer database accurately and quickly.
- Verified data accuracy against source documents and office procedures.
- Indexed correspondence, forms, and medical documents for bureau records.
- Scanned, filed, and organized bureau documents for easy retrieval.
- Answered incoming phone calls and directed callers to appropriate departments and personnel.
- Processed incoming mail and routed documents to proper claims staff.
Naval Aviation Maintenance Administrationman
US Navy
Virgina Beach, VA
05.1990 - 02.1996
- Provided friendly service and support to customers during face-to-face interactions and phone calls.
- Partnered with cross-functional teams to meet shared goals.
- Worked with diverse coworkers to solve product and service issues and complete team objectives.
- Kept tasks organized and prioritized to meet service goals.
- Stayed current through continuing education and advanced training.
- Researched information and reviewed data to support planning and better decisions.
Education
High School Diploma -
Dickson County High School
Dickson, TN05-1984
Skills
- Records management and filing
- Mail processing and administrative support
- Document management and scanning
- Attention to detail
- Microsoft Office proficiency
- Problem solving and research
- Written communication
- Time management
Timeline
Clerk 3
State of Tennessee Bureau of Workers' Compensation
10.2014 - Current
Data Entry Operator
State of Tennessee Bureau of Workers' Compensation
05.2006 - 10.2014
Naval Aviation Maintenance Administrationman
US Navy
05.1990 - 02.1996
High School Diploma -
Dickson County High School