Patricia Turner

Certified Pharmacy Technician

Methodist Medical Center

11.1992 - Current

Answered incoming phone calls and addressed questions from customers and healthcare providers.
Collected co-payments or full payments from customers.
Counted, measured and compounded medications following standard procedures.
Communicated directly with doctors offices via telephone, fax and email.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Maintained drug inventory levels by ordering necessary medications and supplies.
Coordinated verification and filling of more than 300 daily prescriptions in high-volume hospital and retail pharmacy environment.
Counted and labeled prescriptions with correct item and quantity.
Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Stocked, labeled, and inventoried medication to keep accurate records.
Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Assisted in preparation, distribution and storage of pharmaceuticals.
Resolved non-routine issues like third-party billing, computer system, and customer service issues.
Counseled customers on medications, appropriate dosage and potential side effects.
Reviewed and verified customer information and insurance provider information.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Counted, measured, and compounded medications following standard procedures.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Entered and processed patients' prescriptions into internal system.
Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Completed paperwork, entering prescription and insurance or billing information into patient profiles.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.

Summary

Overview

Work History

Certified Pharmacy Technician

Education

No Degree - Criminal Justice

Skills

Work Availability

Timeline

Certified Pharmacy Technician

No Degree - Criminal Justice

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