Patricia Vacheresse

Frontline manager position that supported the FedEx Ground Safety Above All Culture and management of specific day-to-day operation and assigned staff within the Hub. Manager of administrative (Quality Assurance Clerks) managed up to 21 employees which including multiple sorts.

Management responsibilities that included hiring, terminations, coaching and training, recognition and rewards, responsible for monthly engagement meetings and completed yearly performance evaluation.

Specialized in Hazardous Material shipments processes and procedures Including FXG policies and governmental regulations. Investigated, resolved and or escalated customer service issues, as appropriate.

Created and manged Overgoods and Donation program.

• Planned curriculum for Zoo Kids weekly activities.
• Created classroom environment conducive to learning about animals.
• Created snacks that correlated with learning activities.
• Responsible for children wellbeing and safety.