Patricia Van Wright
Pasadena,United States
Summary
Experienced with tax preparation and compliance, offering valuable insights to optimize client returns. Utilizes in-depth knowledge of tax regulations to ensure accurate filings. Track record of maintaining high client satisfaction through effective consultation and personalized tax strategies.
Results-focused financial professional with extensive experience in year-end bookkeeping and tax preparation. Committed to fostering team collaboration and achieving high-quality outcomes. Reliable and adaptable, skilled in financial analysis, tax compliance, and client relations.
Overview
31
31
years of professional experience
Work History
Tax Preparer
Jackson Hewitt
Pasadena, TX
12.2020 - Current
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
- Increased client satisfaction by providing accurate and timely tax preparation services.
Homemaker
Pasadena, Texas, United States
08.2004 - 11.2021
- Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
- Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.
- Loving Mom, and Wife to Husband of Full time job.
- Errand Runner
- Able and willing person to take care of random tasks.
Team Leader
Whataburger
Pasadena, Texas, United States
03.1999 - 08.2004
- Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
- Accept payment from customers, and make change as necessary.
- Request and record customer orders, and compute bills using cash registers, multicounting machines, or pencil and paper.
- Clean and organize eating, service, and kitchen areas.
- Notify kitchen personnel of shortages or special orders.
- Communicate with customers regarding orders, comments, and complaints.
- Relay food orders to cooks.
- Select food items from serving or storage areas and place them in dishes, on serving trays, or in takeout bags.
- Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines.
- Collect and return dirty dishes to the kitchen for washing.
- Perform personnel activities such as supervising and training employees.
- Monitor and order supplies or food items and restock as necessary to maintain inventory.
- Pack food, dishes, utensils, tablecloths, and accessories for transportation from catering or food preparation establishments to locations designated by customers.
Service Cashier
Russell and Smith Honda
Houston, Texas, United States
08.1997 - 03.1999
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Customers by providing information and resolving their complaints.
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
- Greet customers entering establishments.
- Answer customers' questions, and provide information on procedures or policies.
- Process merchandise returns and exchanges.
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Stock shelves, and mark prices on shelves and items.
- Request information or assistance using paging systems.
- Calculate total payments received during a time period, and reconcile this with total sales.
- Compute and record totals of transactions.
Cashier
Office Depot
Pasadena, Texas, United States
05.1996 - 08.1997
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Assist customers by providing information and resolving their complaints.
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
- Greet customers entering establishments.
- Answer customers' questions, and provide information on procedures or policies.
- Process merchandise returns and exchanges.
- Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Stock shelves, and mark prices on shelves and items.
- Request information or assistance using paging systems.
- Calculate total payments received during a time period, and reconcile this with total sales.
- Compute and record totals of transactions.
Secretary
Pasadena I.S.D
Pasadena, Texas, United States
08.1994 - 05.1995
- Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
- Locate and attach appropriate files to incoming correspondence requiring replies.
- Open, read, route, and distribute incoming mail or other materials and answer routine letters.
- Complete forms in accordance with company procedures.
- Make copies of correspondence or other printed material.
- Learn to operate new office technologies as they are developed and implemented.
- Maintain scheduling and event calendars.
- Schedule and confirm appointments for clients, customers, or supervisors.
- Manage projects or contribute to committee or team work.
- Mail newsletters, promotional material, or other information.
- Order and dispense supplies.
Education
High School Diploma -
PASADENA HIGH SCHOOL
Pasadena, Texas05.1995
Skills
- Organization skills
- Document preparation
- Income tax preparation
- Local, state, and federal tax returns
Timeline
Tax Preparer
Jackson Hewitt
12.2020 - Current
Homemaker
08.2004 - 11.2021
Team Leader
Whataburger
03.1999 - 08.2004
Service Cashier
Russell and Smith Honda
08.1997 - 03.1999
Cashier
Office Depot
05.1996 - 08.1997
Secretary
Pasadena I.S.D
08.1994 - 05.1995
High School Diploma -
PASADENA HIGH SCHOOL