Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patricia Van Wright

Pasadena,United States

Summary

Experienced with tax preparation and compliance, offering valuable insights to optimize client returns. Utilizes in-depth knowledge of tax regulations to ensure accurate filings. Track record of maintaining high client satisfaction through effective consultation and personalized tax strategies.

Results-focused financial professional with extensive experience in year-end bookkeeping and tax preparation. Committed to fostering team collaboration and achieving high-quality outcomes. Reliable and adaptable, skilled in financial analysis, tax compliance, and client relations.

Overview

31
31
years of professional experience

Work History

Tax Preparer

Jackson Hewitt
12.2020 - Current
  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Analyzed financial records to verify accuracy of tax returns.
  • Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
  • Increased client satisfaction by providing accurate and timely tax preparation services.

Homemaker

08.2004 - 11.2021
  • Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
  • Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.
  • Loving Mom, and Wife to Husband of Full time job.
  • Errand Runner
  • Able and willing person to take care of random tasks.

Team Leader

Whataburger
03.1999 - 08.2004
  • Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
  • Accept payment from customers, and make change as necessary.
  • Request and record customer orders, and compute bills using cash registers, multicounting machines, or pencil and paper.
  • Clean and organize eating, service, and kitchen areas.
  • Notify kitchen personnel of shortages or special orders.
  • Communicate with customers regarding orders, comments, and complaints.
  • Relay food orders to cooks.
  • Select food items from serving or storage areas and place them in dishes, on serving trays, or in takeout bags.
  • Prepare and serve cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines.
  • Collect and return dirty dishes to the kitchen for washing.
  • Perform personnel activities such as supervising and training employees.
  • Monitor and order supplies or food items and restock as necessary to maintain inventory.
  • Pack food, dishes, utensils, tablecloths, and accessories for transportation from catering or food preparation establishments to locations designated by customers.

Service Cashier

Russell and Smith Honda
08.1997 - 03.1999
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Customers by providing information and resolving their complaints.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Process merchandise returns and exchanges.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Stock shelves, and mark prices on shelves and items.
  • Request information or assistance using paging systems.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Compute and record totals of transactions.

Cashier

Office Depot
05.1996 - 08.1997
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Process merchandise returns and exchanges.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Stock shelves, and mark prices on shelves and items.
  • Request information or assistance using paging systems.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Compute and record totals of transactions.

Secretary

Pasadena I.S.D
08.1994 - 05.1995
  • Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Complete forms in accordance with company procedures.
  • Make copies of correspondence or other printed material.
  • Learn to operate new office technologies as they are developed and implemented.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Manage projects or contribute to committee or team work.
  • Mail newsletters, promotional material, or other information.
  • Order and dispense supplies.

Education

High School Diploma -

PASADENA HIGH SCHOOL
Pasadena, Texas
05.1995

Skills

  • Organization skills
  • Document preparation
  • Income tax preparation
  • Local, state, and federal tax returns

Timeline

Tax Preparer

Jackson Hewitt
12.2020 - Current

Homemaker

08.2004 - 11.2021

Team Leader

Whataburger
03.1999 - 08.2004

Service Cashier

Russell and Smith Honda
08.1997 - 03.1999

Cashier

Office Depot
05.1996 - 08.1997

Secretary

Pasadena I.S.D
08.1994 - 05.1995

High School Diploma -

PASADENA HIGH SCHOOL

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Patricia Van Wright