Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Patricia Wallace

Madison,IN

Summary

Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.

Overview

39
39
years of professional experience

Work History

Program Technician

USDA Farm Service Agency
10.1986 - 12.2023
  • Improved program efficiency by streamlining processes and implementing automation tools.
  • Enhanced user experience for clients through continuous improvements in program design and functionality.
  • Administered customized programs tailored to meet specific client needs, resulting in increased customer satisfaction.
  • Assisted in the successful completion of multiple projects by providing consistent technical support and troubleshooting expertise.

Bookkeeper

Leatherman's Small Engines
01.1985 - 12.1986
  • Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
  • Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
  • Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
  • Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.

Education

Indiana State University
Terre Haute, IN

Ivy Tech Community College
Madison, IN

High School Diploma -

Shawe Memorial High School
Madison, IN
05.1982

Skills

  • Staff Training
  • Administrative Support
  • Database Management
  • Software Proficiency
  • Customer Support
  • Client Relations
  • Team Collaboration
  • Organizational Skills
  • Cross-functional Coordination
  • Team-Based Approaches

Accomplishments

  • USDA facilitator for the state of Indiana for new Program Technicians: Skills for Success
  • USDA Tobacco Program Advisory Technician for the state of Indiana
  • Administrators Award in Agriculture, 1990
  • Administrators Award in Agriculture, 2023
  • Timekeeper for multiple offices in Indiana District #5
  • Supply purchaser for Indiana District #5

Timeline

Program Technician

USDA Farm Service Agency
10.1986 - 12.2023

Bookkeeper

Leatherman's Small Engines
01.1985 - 12.1986

Indiana State University

Ivy Tech Community College

High School Diploma -

Shawe Memorial High School

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Patricia Wallace