Patricia Whitfield
Orlando,FL
Summary
Dynamic Housekeeping Supervisor with proven expertise in staff training, safety compliance, and customer satisfaction. Committed to fostering a positive work environment while enhancing operational efficiency.
Overview
5
5
years of professional experience
Work History
Housekeeping Supervisor
Grand Beach Resort
Orlando, FL
01.2021 - Current
- Supervised and supported housekeeping personnel to maximize quality of service and performance.
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Established effective communication between team members in order to foster a positive work environment.
- Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Collaborated with other departments to enhance operational efficiency and guest satisfaction.
- Implemented inspection checklists to ensure compliance with cleanliness and safety standards.
Education
GED -
Orange County Vocational Tech
Orlando, FL12-1982
Skills
- Staff training and development
- Safety compliance and procedures
- Customer satisfaction and relationship management
- Attention to detail
- Leadership and team building
- Problem solving and performance improvement
- Chemical handling and safety training
- Effective communication skills
- Time management and team performance
Timeline
Housekeeping Supervisor
Grand Beach Resort
01.2021 - Current
GED -
Orange County Vocational Tech