Patricia Wilkinson
Summary
Dynamic customer service professional with extensive experience at The Jay Group, adept at active listening and critical thinking. Proven ability to enhance customer satisfaction through effective communication and data entry skills. Quick learner committed to delivering exceptional service and fostering positive client relationships.
Overview
2025
2025
years of professional experience
Work History
Customer Service Representative
The Jay Group
Took incoming calls from Customers from various companies. Handled calls per company protocols. Made some out bound calls if needed.
Giant Direct Facilitator
Giant
05.2016 - 02.2025
Shopped orders for Customers
Delivered orders to Customers to Their cars
Customer Service Representative
Seedway
10.2012 - 05.2013
Took calls from Salesman and Customers for orders of Seeds for the upcoming seasons
Customer Service Representative
The Jay Group
10.2011 - 11.2012
Took incoming calls from Customers from various companies. Handles call per company protocols. Made some outbound calls if needed.
Education
High School Diploma -
Manheim Central High School
Manheim, PA06-2000
No Degree - Computer Information Systems
Mount Joy Vo-Tech
Mount Joy, PA06-2000
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Quick Learner
- Good Communication
- Knowledgeable with Computers
Timeline
Giant Direct Facilitator
Giant
05.2016 - 02.2025
Customer Service Representative
Seedway
10.2012 - 05.2013
Customer Service Representative
The Jay Group
10.2011 - 11.2012
Customer Service Representative
The Jay Group
High School Diploma -
Manheim Central High School
No Degree - Computer Information Systems
Mount Joy Vo-Tech
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