Open To Work
Patricia Young
Mauk,GA
Summary
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
34
34
years of professional experience
Work History
Customer Service Representative
Wade Cleaners
Columbus, Georgia
10.2022 - 05.2024
- Assisted customers with inquiries and service requests at Wade Cleaners.
- Processed orders and managed transactions efficiently at the front desk.
- Resolved customer complaints and provided solutions to enhance satisfaction.
- Answered phone calls to schedule appointments and provide information.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Pest Control Technician
All Star Pest Control
Columbus
05.2017 - 11.2022
- Inspected residential and commercial properties for pest infestations.
- Applied eco-friendly pest control treatments using specialized equipment.
- Educated clients on pest prevention and maintenance practices.
- Resolved customer inquiries and concerns in a professional manner.
- Mixed chemicals according to label directions in order to create effective solutions for treating pests.
- Completed detailed reports after each job detailing the work completed along with any recommendations made.
- Maintained knowledge and adhered to state rules and regulations.
- Communicated with customers regarding any safety concerns they may have prior to performing any treatments.
Assistant Manager
Taco Bell
Columbus, Georgia
03.1990 - 01.2016
- Managed daily operations and ensured compliance with company policies.
- Supervised staff training and development to enhance service quality.
- Coordinated inventory management and ordered supplies as needed.
- Oversaw cash handling procedures and maintained accurate financial records.
- Implemented promotional strategies to boost customer engagement and sales.
- Addressed customer inquiries and resolved complaints effectively.
Education
Jordan Vocational High School
Columbus, GeorgiaSkills
- Report writing
- Safety training
- Customer engagement
- Problem solving
- Effective communication
- Attention to detail
- Dependable and reliable
- Adaptable
- Effective team management
- Reports and documentation
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkLocation Preference
RemoteSalary Range
$45000/yr - $200000/yrTimeline
Customer Service Representative
Wade Cleaners
10.2022 - 05.2024
Pest Control Technician
All Star Pest Control
05.2017 - 11.2022
Assistant Manager
Taco Bell
03.1990 - 01.2016
Jordan Vocational High School