Patricia Zemogh
South San Francisco,CA
Summary
Compassionate Admitting Representative skilled in patient check-in and information verification. Leverages strong communication and problem-solving abilities to enhance patient satisfaction and address inquiries with empathy. Fluent in Spanish, fostering inclusive support for diverse patient populations.
Overview
24
24
years of professional experience
Work History
Admitting Representative
Kaiser Permanente
South San Francisco, CA
04.2002 - Current
- Verified and collected accurate patient information using electronic health record systems to ensure seamless admissions.
- Processed admissions paperwork accurately and efficiently.
- Facilitated efficient patient check-in processes to enhance service delivery.
- Communicated insurance details clearly during admissions to facilitate understanding and acceptance by patients.
- Assisted patients in navigating available healthcare services and resources.
- Coordinated with medical staff for seamless transitions into care.
- Resolved patient inquiries and concerns with empathy and professionalism, enhancing patient satisfaction and trust.
- Maintained confidentiality of patient records in compliance with HIPAA regulations.
Education
Bachelor of Science - Nutrition
San Francisco State University
San Francisco, CA06-2000
Skills
- Leadership skills
- Attention to detail
- Effective communication
- Spanish fluency
- Problem solving
- Dependability and responsibility
Timeline
Admitting Representative
Kaiser Permanente
04.2002 - Current
Bachelor of Science - Nutrition
San Francisco State University