Patricia A. Forte
Tyrone,USA
Summary
Seasoned CEO with over 27 years of experience in strategic business management and entrepreneurship. Demonstrates excellence in leading corporate and startup ventures towards substantial growth and market leadership. Skilled in strategic planning, team leadership, and operational optimization. Adapt at leveraging in-depth knowledge of market analysis and customer engagement to drive business success and innovation.
Overview
27
27
years of professional experience
Work History
Customer Engagement Specialist
Delta Air Lines
Atlanta , GA
10.2023 - Current
Spearheaded customer engagement initiatives, enhancing brand loyalty through expert product knowledge and exemplary service resolution skills
Owner
Nella’s Seafood Lounge & Co Inc
Fayetteville , GA
12.2019 - 10.2023
Successfully expanded market reach and increased revenue through strategic business planning and effective marketing campaigns.
General Ma
Advance Auto Parts
Tyrone, Georgia
11.2021 - 07.2022
Led operational excellence, achieving notable staff retention and customer satisfaction through strategic leadership and team collaboration.
Entrepreneur
Studio Forte Spa Salon & Co Inc
Fayetteville , Georgia
09.1997 - 12.2019
Drove business growth and profitability through strategic market analysis and innovation, establishing a competitive edge.
Education
MBA - Business Administration
ALABAMA A&M UNIVERSITY
Huntsville Alabama07-2025
Certificate of Technical Studies - Freight Broker
Atlanta Technical College
Atlanta, GA04-2024
Bachelor of Science - Business Management
ALABAMA A&M UNIVERSITY
Huntsville, Alabama 05.2019
Skills
- Business strategy
- Market analysis
- Problem solving
- Project management
- Negotiation skills
- Critical thinking
- Strategic Leadership
- Financial Management
- Customer relationship Management
- Operational Efficiency
- Innovation and Growth Strategies
Timeline
Customer Engagement Specialist
Delta Air Lines
10.2023 - Current
General Ma
Advance Auto Parts
11.2021 - 07.2022
Owner
Nella’s Seafood Lounge & Co Inc
12.2019 - 10.2023
Entrepreneur
Studio Forte Spa Salon & Co Inc
09.1997 - 12.2019
MBA - Business Administration
ALABAMA A&M UNIVERSITY
Certificate of Technical Studies - Freight Broker
Atlanta Technical College
Bachelor of Science - Business Management
ALABAMA A&M UNIVERSITY