Patricia Ann Weaver
Virginia Beach,VA
Summary
Dynamic Office Manager at Trimach Precision Machine, LLC, recognized for streamlining operations and enhancing workflow efficiency. Proven expertise in customer service and organizational skills, successfully implemented training programs and improved document management, resulting in a 30% reduction in administrative delays. A dedicated professional committed to fostering team collaboration and excellence. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
31
31
years of professional experience
Work History
Office Manager
Trimach Precision Machine, LLC.
Easton, PA
01.2010 - 08.2016
- Streamlined office operations, enhancing workflow efficiency and reducing administrative delays.
- Managed scheduling and resource allocation for optimal staff performance and project completion.
- Implemented organized filing systems, improving document retrieval times for team members.
- Developed training materials for new hires, ensuring consistent onboarding processes across teams.
- Oversaw inventory management, maintaining accurate records and minimizing supply shortages.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Substitute Teacher
Bethlehem Area School District
Bethlehem, PA
01.2008 - 01.2010
- Implemented diverse instructional strategies to engage students in various subjects.
- Adapted lesson plans to accommodate individual learning needs and classroom dynamics.
- Collaborated with teachers to ensure continuity of education during absences.
- Maintained a positive classroom environment conducive to student learning and participation.
- Developed effective classroom management techniques to minimize disruptions and enhance focus.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Staff Director
Midway Manor Nursery School
Allentown, PA
01.2003 - 01.2008
- Led staff training and development programs to enhance educational practices and improve student outcomes.
- Implemented strategic initiatives to optimize curriculum delivery and increase parent engagement in school activities.
- Developed policies and procedures that promote a safe, inclusive, and nurturing environment for students and staff.
- Facilitated regular staff meetings to encourage collaboration, share updates, and address challenges within the school community.
- Evaluated program effectiveness through feedback mechanisms, driving continuous improvement in educational offerings.
- Enhanced team productivity by establishing clear expectations and providing consistent feedback on performance.
Teller Supervisor
First Valley Bank
Bethlehem, PA
01.1986 - 01.1999
- Supervised daily operations to ensure compliance with banking regulations and company policies.
- Trained and mentored team members on customer service best practices and operational procedures.
- Monitored teller performance, providing feedback to optimize service quality and accuracy in cash handling.
- Resolved complex customer inquiries and issues, fostering positive relationships and enhancing client satisfaction.
- Managed teller schedules, ensuring adequate staffing levels during peak business hours.
- Counted cash drawers and made bank deposits.
- Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.
Education
Bachelor of Arts - Early Childhood Education
Keystone College
La Plume, PA05-1986
High School Diploma -
Bethlehem Catholic High School
Bethlehem, PA05-1984
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Customer relations
- Data entry
- Clear oral/written communication
- Billing
- Scheduling and calendar management
- Administrative support
- Payroll processing
- Bookkeeping
- Document management
- Payroll and budgeting
- Account reconciliation
- Relationship building
- Inventory control
- Human resources
- Staff hiring
- Policy implementation
Timeline
Office Manager
Trimach Precision Machine, LLC.
01.2010 - 08.2016
Substitute Teacher
Bethlehem Area School District
01.2008 - 01.2010
Staff Director
Midway Manor Nursery School
01.2003 - 01.2008
Teller Supervisor
First Valley Bank
01.1986 - 01.1999
Bachelor of Arts - Early Childhood Education
Keystone College
High School Diploma -
Bethlehem Catholic High School