Patricia Davis Brome
Vancouver,WA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
36
36
years of professional experience
Work History
Eligibility Worker
San Joaquin County Human Services Agency
1989.10 - 2019.12
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Interviewed applicants and explained scope of different available benefits.
- Managed processing of financial assistance and food stamp benefits applications.
- Resolved discrepancies with client applications to verify eligibility.
Sales Representative
CalTime Jewelery
1991.04 - 1996.06
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Sales Representative
Gottschalks Department Store
1990.01 - 1991.04
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Chemist
Libby Owen Ford Glass Company
1989.02 - 1989.12
- Performed technical laboratory functions in compliance with regulatory agencies and safety requirements.
- Cleaned and organized laboratory and kept supplies well-stocked to save time, money and promote laboratory efficiency.
- Coordinated and performed analytical tests to comply with established standards and specifications.
- Maintained organized, safe and efficient laboratory environment to minimize accidents and prevent cross contamination.
- Conducted research on currently manufactured products to evaluate and improve quality.
- Adhered to safety policies, procedures and protocols for operational efficiency.
Chemist
Diamond Walnut
1984.06 - 1988.12
- Performed technical laboratory functions in compliance with regulatory agencies and safety requirements.
- Cleaned and organized laboratory and kept supplies well-stocked to save time, money and promote laboratory efficiency.
- Monitored consumable laboratory supplies and replenished inventory to enable timely completion of testing activities.
- Participated in new process development and process optimization programs to enhance overall system capabilities.
- Analyzed lab test findings to monitor quality and provide reports for Diamond Walnut.
- Maintained analytical instrumentation and laboratory equipment to maximize availability and functionality.
Education
Bachelor of Science - Chemistry
University of The Pacific
Stockton, CA05.1981
Associate of Arts - Prepharmacy
San Joaquin Delta College
Stockton, CA05.1978
Skills
- Revenue Generation
- Merchandising Proficiency
- Staff Training
- Consultative Selling Techniques
- Feedback Collection
- Post-Sales Support
- Upselling Techniques
- Constructive Feedback
- Key Account Generation
- Sales Expertise
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Representative
CalTime Jewelery
1991.04 - 1996.06
Sales Representative
Gottschalks Department Store
1990.01 - 1991.04
Eligibility Worker
San Joaquin County Human Services Agency
1989.10 - 2019.12
Chemist
Libby Owen Ford Glass Company
1989.02 - 1989.12
Chemist
Diamond Walnut
1984.06 - 1988.12
Bachelor of Science - Chemistry
University of The Pacific
Associate of Arts - Prepharmacy
San Joaquin Delta College
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