PATRICIA E. DALY
Phoenix,AZ
Summary
Experienced professional with over 20+ years in healthcare. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Surgical Coordinator
Steward Healthcare
Mesa, AZ
07.2019 - Current
- Scheduling OB/GYN and general surgery hospital surgeries
- Verifying benefits, obtaining prior authorizations, information patients of pre-op and post-op instructions.
Medical Assistant
AZ Urogynecology
02.2018 - 04.2019
- Front and back-office duties; including insurance verification, prior authorizations, keeping inventory, ordering supplies, and new employee training.
Insurance Specialist/Customer Service Rep
McKesson Specialty Health
11.2016 - 09.2017
- Verifying medical/pharmacy benefits
- Handling incoming call for Novartis Patient Assistance Program.
Patient Care Tech Honor Health Osborn
02.2007 - 08.2016
- Assisting providers/nurses with patient care and health unit coordinator duties.
- Departmentst: med/surg, telemetry, ICU, and ER.
Education
Medical Assistant Certification -
Queensborough Community College
Bayside, NY12.1993
Skills
- Surgery Preparation
- Office Supplies and Inventory
- Taking Client Histories
- Computer Proficiency
- Insurance Verification
- Obtaining Authorizations
- Scheduling Tests and Procedures
- Customer Service
- Updating charts
Certification
CPR/AED
Timeline
Surgical Coordinator
Steward Healthcare
07.2019 - Current
Medical Assistant
AZ Urogynecology
02.2018 - 04.2019
Insurance Specialist/Customer Service Rep
McKesson Specialty Health
11.2016 - 09.2017
Patient Care Tech Honor Health Osborn
02.2007 - 08.2016
Medical Assistant Certification -
Queensborough Community College