Patricia (Pati) Beardsley
Security And Smart Home Sales Representative
Bradenton,FL
Summary
Experienced Solutions Advisor and Investigator with over 30 years of experience in Safety and Security. Excellent reputation for resolving problems and improving customer satisfaction.
Eleven years' experience in Security and Home Automation sales to residential clients.
Fire Inspector and Arson Investigator, requiring Law Enforcement Certification.
Police Officer, with heavy focus on Community Relations.
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Reliable employee seeking Sales Consultant position, offering excellent communication and good judgment.
Overview
33
33
years of professional experience
Work History
Custom Home Sales Solutions Advisor
ADT Security Services
Sarasota, FL
09.2011 - Current
- Consult with clients to design the best security and smart home solutions for their home.
- Cultivate and strength relationships with new clients and maintain strong referral funnel.
- Assist clients with technical issues.
- Train clients on account services and capabilities of the equipment.
- Carry out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Use critical thinking to break down problems, evaluate solutions and make decisions.
- Develop and maintain courteous and effective working partnerships.
Police Officer
Longboat Key Police Department
Longboat Key, FL
05.2001 - 09.2009
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Investigated and reported crimes, accidents, offenses and damage to property.
- Answered emergency calls for help from citizens and business owners.
- Secured crime scenes, gathered evidence and questioned witnesses.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Conducted preliminary investigations at scenes of major crimes.
- Apprehended suspects, read Miranda Rights and transported offenders to jail.
- Coordinated swift and tactical responses to wide range of criminal issues.
- Worked with investigations team to surveil and capture offenders for possession and distribution of illegal narcotics and prescription drugs.
Firesafety Inspector and Fire Investigator
Sarasota County Fire Department
Sarasota, FL
03.1987 - 04.2001
- Fire safety inspections in businesses
- Inspected and tested building manual and automatic response fire suppression systems.
- Conducted follow-up site visits to check compliance with corrective actions implemented to address violations.
- Provided expert testimony in court proceedings regarding relevant fire codes, safety concerns, findings of investigations and noted violations.
- Recorded scene layout, damage and findings by drafting diagrams, numbering items and taking photographs.
- Examined fire sites to gather evidence such as glass, metal fragments, charred wood and accelerant residue.
- Worked with building owners and users to outline actions required to bring structures in compliance with relevant fire code regulations, laws and accepted standards.
- Analyzed evidence and other information to determine probable cause of fire or explosion.
- Led 250 investigations of fires to determine causes.
- Classified as Expert Witness in three trials.
- Packaged collected pieces of evidence in securely closed containers for protection.
- Prepared recommendations to eliminate potential fire and safety hazards at establishments.
- Conducted criminal investigations of suspicious fires.
- Plans Examination
- ALF/Nursing Home inspections
- Subpoenaed and interviewed witnesses, property owners and building occupants to obtain information and sworn testimony.
Education
Criminal Justice Certification - Criminal Justice
Manatee Technical Institute
Bradenton, FLFire Inspections And Criminal Fire Investigations - Fire Science
Florida State Fire College
Ocala, FLSkills
- Relationship Consulting
- Community Partnerships
- Attaining Quotas
- Investigative Approach to Solutions
- Technical Solutions Development
- Cold Calling
- Customer Expectations Management
- Customer Referrals
- Customer Complaint Resolution
Timeline
Custom Home Sales Solutions Advisor
ADT Security Services
09.2011 - Current
Police Officer
Longboat Key Police Department
05.2001 - 09.2009
Firesafety Inspector and Fire Investigator
Sarasota County Fire Department
03.1987 - 04.2001
Criminal Justice Certification - Criminal Justice
Manatee Technical Institute
Fire Inspections And Criminal Fire Investigations - Fire Science
Florida State Fire College
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