Patrick Abreu
Boca Raton,FL
Summary
Motivated Student with 2 years of customer service experience in fast-paced environments and recent inside sales experience. Excellent verbal and written communication skills and MS Office proficiency. Flexibility with schedule to work mornings or nights aiming to provide the best value to customer and company.
Overview
1
1
Certification
Work History
Inbound Sales Agent
Infinity Sales Group
- Answered phone with friendly greeting to create positive inbound calling experience for customers.
- Incorporated cross-selling, up-selling and add-ons and offered promotional items to increase sales.
- Utilized active listening skills to identify customer needs and provide appropriate solutions.
- Asked fact-finding questions to determine customer needs and expectations and recommended specific products and solutions.
Composite Tech
Aerospace Technologies Group
- Spearheaded quality control inspections on assembled aircraft window shades, ensuring 100% compliance with industry standards and specifications
- Demonstrated versatility by effectively cross-training and supporting various workstations, enabling me to contribute to the completion of projects for the G500, G550, and G600 aircraft models
- Operated industrial ovens for finishing parts, strictly adhering to safety and quality protocols to minimize errors
- Maintained an organized and tidy workspace, creating an environment conducive to productive and safe workdays
Clerk
Southwinds Golf Course
- Answered 50-100 customer calls daily, providing exceptional service by assisting with booking tee times, explaining course operations, and processing payments
- Utilized point-of-sale (POS) systems to facilitate transactions and manage inventory effectively
- Collaborated with team members to ensure smooth pro shop operations and maintain a positive customer experience
- Resolved customer concerns promptly and demonstrated strong communication skills
Education
High School Diploma -
West Boca Raton High School
Bachelor's in Business Marketing -
Florida Atlantic University
05.2028
Skills
- Microsoft Office
- POS Systems
- Social Media
- Tools / Technology
- Interpersonal Communication
- Pattern recognition
- Ability to multitask effectively in dynamic work environments
- Results-Oriented
- Consistently focused on achieving goals and delivering high-quality outcomes in every task
- Strong Organizational Skills
- Effective Team Collaboration
- Inbound sales
- Goal-Oriented
- Product Knowledge
Affiliations
- Lifepoint Church - Youth ministry
Certification
- Microsoft Office Training - [West Boca Raton High School, 2018]
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working
Timeline
Inbound Sales Agent
Infinity Sales Group
Composite Tech
Aerospace Technologies Group
Clerk
Southwinds Golf Course
High School Diploma -
West Boca Raton High School
Bachelor's in Business Marketing -
Florida Atlantic University
- Microsoft Office Training - [West Boca Raton High School, 2018]
Similar Profiles
YOLIMA SINISTERRAYOLIMA SINISTERRA
Sales Agent at ISG, Infinity Sales GroupSales Agent at ISG, Infinity Sales Group
Loydie RichardsonLoydie Richardson
Sales Agent at Infinity Sales GroupSales Agent at Infinity Sales Group
Mariana MonaMariana Mona
Sales Agent at Infinity Sales GroupSales Agent at Infinity Sales Group