Motivated and dependable professional seeking a position in law enforcement where I can use my leadership, integrity, and customer service experience to serve and protect the community.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Grocery Manager
Publix Super Markets
Orlando
10.2022 - Current
Supervise and lead a team of employees to ensure smooth daily operations
Manage inventory, ordering, and stock levels to meet customer demand
Provide excellent customer service and resolve customer concerns
Train, schedule, and evaluate team members
Maintain store cleanliness, organization, and safety standards
Execute merchandising plans and promotional displays
Assistant Grocery Manager
Publix Super Markets
Orlando
07.2018 - 10.2022
Assist in managing daily operations of the grocery department to ensure efficiency and product availability
Supervise, train, and support grocery clerks and stockers
Maintain proper inventory levels by assisting with ordering and stock control
Ensure shelves are stocked, organized, and merchandised according to company standards
Help reduce shrink through proper rotation, damage control, and loss prevention practices
Provide excellent customer service and resolve customer concerns professionally
Assist with employee scheduling and performance feedback
Enforce safety, sanitation, and company policy compliance
Support department manager in meeting sales and productivity goals
Grocery Team Leader
Publix Super Markets
Orlando
02.2017 - 07.2018
Led and supervised a team of grocery clerks to ensure efficient daily operations
Assisted management with opening and closing procedures
Ensured shelves were fully stocked, faced, and organized to company standards
Trained new employees on stocking, and safety procedures
Provided excellent customer service and resolved issues in a professional manner
Assisted with inventory control, product rotation, and reducing shrink
Coordinated tasks and delegated responsibilities to team members
Maintained a clean, safe, and organized work environment
Supported management in meeting productivity and sales goals
Education
High School -
Freedom high school
Skills
Leadership & Team Management
Customer Service
Communication Skills
Problem Solving
Time Management
Attention to Detail
Certification
CPR / First Aid
Driver’s License
Additional Information
Willing to work flexible hours, Strong work ethic and reliability, Clean driving record