Summary
Overview
Work History
Skills
Affiliations
Certification
References
Timeline
BusinessAnalyst
Patrick Baerman

Patrick Baerman

San Antonio,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I have been in the service industry since I was 15. Over that time I have developed a true sense of pride in my abilities; sense of urgency, multi-tasking and rapport with guests and fellow employees are some of my strong suits.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Lead Server

Pharm Table
SAN ANTONIO, TX
11.2023 - Current
  • Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
  • Coordinated with kitchen staff to ensure smooth flow of orders from preparation to delivery at the table.
  • Set up banquet functions according to instructions provided by banquet captain or manager.

Manager

Dough Pizzeria Napoletana
San Antonio, TX
01.2022 - 10.2023
  • Motivated staff through acknowledgment of hard work and achievements.
  • Established standards for personnel performance and customer service.
  • Delegated work to staff, setting priorities and goals.

Server

Biga on the Banks
San Antonio, TX
12.2015 - 01.2021
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Skills

  • Restaurant Operations
  • Crew Coordination
  • Relationship Building
  • Critical Thinking
  • Customer Retention
  • Reliable and Responsible

Affiliations

  • Single Dad very active in son's day to day education and life
  • Avid reader, taking time to learn more about the craft of service and beyond
  • Involved with family, volunteer work and continuing education

Certification

  • TABC and Food Handler's Licenses

References

References available upon request.

Timeline

Lead Server

Pharm Table
11.2023 - Current

Manager

Dough Pizzeria Napoletana
01.2022 - 10.2023

Server

Biga on the Banks
12.2015 - 01.2021

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Patrick Baerman