Patrick Barnard
Camp Hill,PA
Summary
Results-driven professional with experience in technical support, operations, and client-facing roles. Proven ability to lead teams, manage daily workflows, and resolve complex technical and customer issues in fast-paced environments. Combines strong troubleshooting skills with a practical approach to problem-solving, process improvement, and relationship management. Known for clear communication, sound judgment, and consistently delivering reliable results.
Overview
9
9
years of professional experience
Work History
Real Estate Investor & Operator
Self-Employed
04.2024 - Current
- Acquired and managed two residential rental properties, overseeing full lifecycle from purchase to tenant placement
- Coordinated and participated in renovations, including budgeting, contractor management, and project execution
- Reduced renovation costs by performing hands-on work and negotiating vendor pricing
- Secured tenants and established lease agreements, generating consistent rental income
- Managed ongoing property operations including maintenance, tenant communication, and issue resolution
Squad Leader
Geek Squad - Best Buy
07.2022 - 04.2024
- Led day-to-day operations of the field agents, assigning workload, managing service flow, and keeping the team aligned to performance targets
- Trained and coached technicians on repair skills and customer interactions, improving consistency and overall team performance
- Stepped in on complex technical issues and supported troubleshooting around hardware, software, and data security
- Handled escalated customer situations, working directly with clients to resolve issues and maintain satisfaction
- Partnered with store leadership on scheduling, performance feedback, and operational priorities
Double Agent, PC
Geek Squad - Best Buy
11.2021 - 04.2024
- Diagnosed and repaired hardware/software issues across diverse systems
- Delivered consultative recommendations on upgrades, security, and data protection
- Removed malware and implemented preventative security measures
- Used needs-based selling to align technical solutions with customer requirements
- Generated new business through proactive client engagement and referrals
Double Agent, Appliance Repair
Geek Squad - Best Buy
01.2021 - 11.2021
- Diagnosed and repaired major household appliances across multiple categories
- Installed replacement components and ensured system functionality
- Delivered preventative maintenance and efficiency recommendations
- Maintained compliance with safety standards and service protocols
Home Theater Agent
Geek Squad - Best Buy
03.2018 - 01.2021
- Installed and configured home theater systems (TVs, audio, receivers, networking)
- Conducted in-home consultations and customized system designs
- Resolved technical issues related to connectivity and performance
- Delivered product demonstrations and user education
Sony Sales Manager
ActionLink
11.2016 - 03.2018
- Led sales initiatives for Sony product lines within assigned territory
- Trained and coached sales staff to improve product knowledge and conversion rates
- Built relationships with retail partners and key stakeholders
- Analyzed sales performance data to adjust strategy and improve results
Education
Associate of Science - Architecture
Harrisburg Area Community College
Harrisburg, PA05-2018
Skills
- Technical Sales & Consultative Selling
- Client Relationship Management
- Hardware & Software Troubleshooting
- Team Leadership & Training
- Process Improvement
- System Installation & Maintenance
- Problem Solving
Timeline
Real Estate Investor & Operator
Self-Employed
04.2024 - Current
Squad Leader
Geek Squad - Best Buy
07.2022 - 04.2024
Double Agent, PC
Geek Squad - Best Buy
11.2021 - 04.2024
Double Agent, Appliance Repair
Geek Squad - Best Buy
01.2021 - 11.2021
Home Theater Agent
Geek Squad - Best Buy
03.2018 - 01.2021
Sony Sales Manager
ActionLink
11.2016 - 03.2018
Associate of Science - Architecture
Harrisburg Area Community College