Summary
Overview
Work History
Education
Skills
Timeline
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Patrick Bean

Milford,MI

Summary

Hardworking Bartender with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

6
6
years of professional experience

Work History

Server

Draught Horse Brewer
New Hudson, MI
09.2022 - Current
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Conducted regular inventory checks to maintain adequate levels of necessary supplies.

Bartender

Draught Horse Brewery
New Hudson, MI
09.2022 - Current
  • Prepared alcoholic and non-alcoholic beverages according to recipe standards.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Provided drink suggestions to customers based on their preferences.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
  • Resolved customer complaints in a professional manner.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.

Membership Coordinator

Carls Family YMCA
Milford, MI
07.2021 - 07.2022
  • Managed the maintenance of member records, including contact information updates.
  • Conducted regular outreach to members to ensure their satisfaction with membership benefits.
  • Provided support to new members in setting up accounts and understanding program features.
  • Promoted special offers available exclusively to existing members via email and social media channels.
  • Worked closely with accounting department on billing inquiries from members.

Lifeguard

Carls Family YMCA
Milford, MI
02.2019 - 04.2020
  • Conducted daily pool maintenance, including testing and adjusting chemical levels.
  • Monitored swimmers to ensure safety in the pool area.
  • Performed emergency rescues when necessary.
  • Provided assistance to swimmers of varying skill levels.
  • Performed regular cleaning and maintenance of pool equipment.
  • Assisted with swim lessons for guests and members of the facility.
  • Maintained accurate records of incident reports, pool chemicals, and patron counts.

Landscaper

Milford Garden Center
Milford, MI
05.2018 - 09.2018
  • Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
  • Planned and designed landscaping projects to meet customer needs and preferences.
  • Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
  • Applied fertilizers and pesticides according to safety regulations.
  • Installed water features such as fountains and sprinkler systems.

Education

Associate of Arts -

Oakland Community College
Bloomfield Hills, MI
05-2023

High School Diploma -

Milford High School
Milford Mi
06-2018

Skills

  • Supply Restocking
  • Guest Engagement
  • Food inspection
  • Food Running
  • Quality Control Procedures
  • Equipment Maintenance
  • Jobsite Safety
  • Customer Service
  • Machine Safety Practices

Timeline

Server

Draught Horse Brewer
09.2022 - Current

Bartender

Draught Horse Brewery
09.2022 - Current

Membership Coordinator

Carls Family YMCA
07.2021 - 07.2022

Lifeguard

Carls Family YMCA
02.2019 - 04.2020

Landscaper

Milford Garden Center
05.2018 - 09.2018

Associate of Arts -

Oakland Community College

High School Diploma -

Milford High School

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Patrick Bean