Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Patrick Bradford

Grand Rapids,MI

Summary

Successful bartender, food service worker, sushi chef and Inside Account Manager with 20+ years of experience propelling brand image and driving customer engagement to increase revenue. Skillful in generating attention among target audiences. Strong collaborator comfortable working with various teammates and industry professionals to oversee execution of campaigns.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Inside Sales Account Manager

Imperial Beverage
11.2021 - Current
  • Oversaw 250+ accounts and worked diligently to meet and exceed performance goals
  • Communicated with clients via email, phone, online presentations, screen-share and in-person meetings
  • Developed successful customer relationships and quickly resolved service requests to increase sales
  • Supported sales team by merchandising numerous accounts, covering routes, building displays and making deliveries of POS and products

Bartender

The Green Well
08.2018 - 10.2021
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships
  • Upsold customers from shelf to premium brands to help boost sales
  • Recommended food and drinks to patrons based on preference, pairings and special promotions
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards
  • Trained new bartenders on drink preparation and upselling techniques

Server/Event Specialist

Egypt Valley Country Club
07.2017 - 10.2018
  • Provided fine-dining customer service.
  • Ensured high-standards and quality were met.
  • Set up and maintained beverage services for on-course events for major companies and organizations with hundreds of attendees.


Server

Meat BBQ
06.2015 - 06.2017
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Bartender

Maru Sushi
06.2012 - 06.2015
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Landscaper

Keystone Landscaping
06.2010 - 06.2012
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed excavation for patio installations.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.

Server/Cook

Tomo Sushi
06.2009 - 07.2011
  • Maintained high food safety and standards in fast-paced work environment.
  • Provided excellent customer service.

Sushi Chef

Melange Bistro
05.2008 - 09.2009
  • Prepared high-quality seafood, rice and ingredients for sushi.
  • Contributed to a safe, clean work environment by adhering to strict food safety guidelines and maintaining a spotless workspace at all times.
  • Established strong working relationships with colleagues through clear communication, teamwork, and mutual respect.
  • Maintained well-organized mise en place to keep work consistent.

Barista

Coffee Beanery
04.2007 - 06.2009
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Provided prompt customer service while multitasking and preparing all beverages and food items.

Education

Bachelor of Science - Food Science And Technology

Michigan State University
East Lansing, MI
05.2016

Associate of Applied Science - Culinary Arts

Schoolcraft College
Livonia, MI
05.2012

Skills

  • New Employee Training
  • Excellent Customer Service
  • Detail and Goal Oriented
  • Relationship Building
  • Exceptional Communicator
  • Familiar with Encompass software
  • Microsoft Suite

Certification

  • ServSafe Alcohol certified
  • Holds a MLCC Salesperson License

Timeline

Inside Sales Account Manager

Imperial Beverage
11.2021 - Current

Bartender

The Green Well
08.2018 - 10.2021

Server/Event Specialist

Egypt Valley Country Club
07.2017 - 10.2018

Server

Meat BBQ
06.2015 - 06.2017

Bartender

Maru Sushi
06.2012 - 06.2015

Landscaper

Keystone Landscaping
06.2010 - 06.2012

Server/Cook

Tomo Sushi
06.2009 - 07.2011

Sushi Chef

Melange Bistro
05.2008 - 09.2009

Barista

Coffee Beanery
04.2007 - 06.2009

Associate of Applied Science - Culinary Arts

Schoolcraft College

Bachelor of Science - Food Science And Technology

Michigan State University

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