Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Patrick Butcher

Benton,AR

Summary

Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Delivery Driver

Pizza Hut
05.2021 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Virtual Customer Service Representative

American Income Life Insurance Company
09.2023 - 10.2023
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Delivered prompt service to prioritize customer needs.
  • Promptly responded to inquiries and requests from prospective customers.

Cashier

Circle K
11.2022 - 10.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Bachelor of Science - Economics

Arkansas Tech University
Russellville, AR
05.2013

Bachelor of Science - Marketing

Arkansas Tech University
Russellville, AR
05.2013

Skills

  • Commercial Driving
  • GPS Navigation
  • Order Verification
  • Operational Efficiency
  • Life Insurance
  • Partnership Cultivation
  • Policy Adjustment Knowledge
  • Consultative Selling Techniques
  • Quotes and Sales
  • Client Needs Analysis
  • Promotions and Marketing Strategies

Certification

  • Arkansas Life Insurance Producer License - September 2023 to September 2025

Timeline

Virtual Customer Service Representative

American Income Life Insurance Company
09.2023 - 10.2023

Cashier

Circle K
11.2022 - 10.2023

Delivery Driver

Pizza Hut
05.2021 - Current

Bachelor of Science - Economics

Arkansas Tech University

Bachelor of Science - Marketing

Arkansas Tech University

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Patrick Butcher