Patrick Callahan
Glendale,AZ
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Pharmacy Operations Manager
Walgreens Pharmacy
08.2015 - Current
- Participated in all aspects of Pharmacy Workflow including filling and dispensing of prescriptions, prescription data entry, and adjudicating third party rejections.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
- Collaborated with store manager to maintain daily operations.
- Set expectations for customer and patient care for all pharmacy staff
Regional Implementation Supervisor
Walgreens
- Cultivated project timelines, documentation, processes and updates to develop and manage tactical plans.
- Coordinated between Corporate, Field Level, and Sub-Contracted employees during Store Conversions to set up and achieve project goals.
- Worked to adapt existing plans as needed to overcome or circumvent potential project delays.
Clerk Intern
International Fidelity Insurance Company
05.2009 - 08.2009
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Digitized existing records of insurance agreements and ensured proper disposal of protected information.
Education
Some College (No Degree) - Psychology
Rowan University
Glassboro, NJSkills
- Team Leadership
- Problem Solving
- Analytical and Critical Thinking
- Excellent Communication Skills
- Excellent Customer Service
- Dependable and Responsible
Certification
- CPhT - Certified Pharmacy Technician Licensed in Arizona. License No. T075211 Active and in Good Standing
Timeline
Pharmacy Operations Manager
Walgreens Pharmacy
08.2015 - Current
Clerk Intern
International Fidelity Insurance Company
05.2009 - 08.2009
Regional Implementation Supervisor
Walgreens
Some College (No Degree) - Psychology
Rowan University
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