Passionate and dedicated professional with a Master of Science in Sports Management and Kinesiology, bringing expertise in sports sales, player operations, and management. With eight years of demonstrated success, I excel in fostering client relationships, driving revenue growth, and supervising player operations. My unwavering passion for sports fuels my commitment to navigating the dynamic industry landscape to achieve optimal outcomes.
Overview
6
6
years of professional experience
Work History
Host Intern
Volo Sports
Baltimore, MD
07.2023 - 10.2023
Managed community recreation sports programs and activities, ensuring safety and efficiency.
Officiated team sports.
Oversaw equipment inventory and procurement.
Enhanced recreational programming based on feedback for improved participant experiences.
Sales Associate
Harbour Wine & Spirits
Severna Park, MD
07.2022 - 07.2023
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Processed transactions using a point-of-sale system.
Generated $10k+ worth in wine sales.
Greeted customers and provided exceptional customer service.
Handled customer complaints in a professional manner.
Restocked shelves as needed to ensure sufficient inventory levels.
Maintained up-to-date knowledge of store merchandise and policies.
Assisted customers with product selection, sizing and styling.
Club Sports Manager
Coastal Carolina University Athletics Department
Conway, SC
05.2020 - 05.2022
Supervised a team of twelve club sport athletic managers and trained new hires.
Coordinated the scheduling and onsite supervision of practices, games, tournaments, meets, and other athletic events.
Worked closely with facility managers to ensure that all safety protocols were followed.
Collaborated with event organizers regarding logistics of upcoming events.
Scheduled practice times for teams in accordance with facility availability using EMS software system.
Resolved conflicts between athletes, coaches, officials, and staff members.
Officiated team sports and trained sport officials.
Reviewed student grades for eligibility reasons and collected paperwork concerning annual physicals.
Maintained accurate sporting equipment procurement and inventory.
Received Club Sports Manager of the Year Award - May 2022
Sales Associate & Key Holder
Modell's Sporting Goods
Annapolis, MD
08.2017 - 08.2020
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Responsible for over $30k+ in sports equipment and athletic clothing sales.
Oversaw store operations.
Maintained up-to-date knowledge of store merchandise and policies.
Greeted customers and provided exceptional customer service.
Helped customers find specific products, answered questions, and offered product advice.
Engaged customers in friendly, professional dialogue to determine needs.
Education
Master of Science - Sports Management & Kinesiology
Louisiana State University And A&M College
Baton Rouge, LA
05-2024
Bachelor of Science - Recreation & Sports Management
Coastal Carolina University
Conway, SC
05-2022
Skills
Interpersonal Communication
Effective Time Management
Customer Service
Guest Relations
Team Collaboration
Problem-Solving
Statistical Data Gathering
Managing Operations & Efficiency
Multitasking & Organization
Detail Oriented
Fostering Trust & Loyalty
Software Proficiency
Microsoft Suites of Products (Teams, Word, Excel,Outlook)
PowerPoint
Adobe Professional + Pro
IMLeauges
Fusion
EMS scheduling software
Timeline
Host Intern
Volo Sports
07.2023 - 10.2023
Sales Associate
Harbour Wine & Spirits
07.2022 - 07.2023
Club Sports Manager
Coastal Carolina University Athletics Department
05.2020 - 05.2022
Sales Associate & Key Holder
Modell's Sporting Goods
08.2017 - 08.2020
Master of Science - Sports Management & Kinesiology
Louisiana State University And A&M College
Bachelor of Science - Recreation & Sports Management
Coastal Carolina University
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