Summary
Overview
Work History
Education
Skills
Related Courses
Leadership
Interests
Timeline
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Patrick Cronin

Patrick Cronin

Boston,MA

Summary

Results-driven and adaptable professional with proven experience in customer-facing roles, sales, and team coordination. Strong communication and problem-solving skills developed through hands-on work in customer service and administrative support. Adept at managing multiple tasks, meeting deadlines, and fostering positive relationships with clients and colleagues. Passionate about contributing to team success and driving revenue growth through innovative sales strategies, excellent client service, and effective management practices.

Overview

4
4
years of professional experience

Work History

Office Assistant

Wentworth Institute of Technology
01.2024 - Current
  • Greeted and assisted visitors and customers, providing personalized service that enhanced rapport and increased retention rates.
  • Handled approximately 20 incoming calls and walk-in students per shift, providing them with accurate information.
  • Managed appointment scheduling system, increasing efficiency by coordinating calendars and reducing double bookings significantly.

Basketball Referee

(Freelance)
11.2022 - Current
  • Worked at competitive basketball games, tournaments, and special sporting events for ages 8-18.
  • Communicated clearly with fans, coaches, players, and other officials, maintaining a controlled environment at all times.


Assistant Manager

Manchester Bath and Tennis Club
05.2020 - Current
  • Oversee day-to-day operations of the club and offer hands-on assistance to members, assessing needs, and maintaining current knowledge of consumer preferences.
  • Responsible for training of 13 new employees in summer 2023/2024.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Sales Representative (Independant Contractor)

Vector Marketing Company
03.2023 - 06.2023
  • Sold over $9000 in merchandise within a 3-month span
  • Responsible for finding, pursuing, and securing leads through cold calling, and utilizing word-of-mouth marketing
  • Executed in-home and virtual product demonstrations to showcase features and benefits, leading to increased customer engagement and increased sales.

Education

Bachelor of Science in Business Management -

Wentworth Institute of Technology
Boston, MA
08.2027

Skills

  • Microsoft Office (Excel, Project, Access)
  • Social Media and Digital Marketing
  • Solutions-oriented problem solver
  • Verbal and written communication
  • Customer relationship management
  • Market analysis and Research
  • Negotiation
  • Attention to detail
  • Organized

Related Courses

  • Management Communications
  • Managing and Leading Organizations
  • Human Resource Management
  • Financial Management
  • Principles of Marketing

Leadership

  • Member of men's basketball team at Wentworth
  • President and founder of Manchester Essex Regional High School Investment club
  • 2x Captain of high school basketball team

Interests

  • Read over 75 books on personal development, philosophy, psychology, and spirituality
  • Amassed over 200 hours of formal meditation practice over the past 15 years
  • Been on 12 solo hikes and backpacking trips within the White Mountains and surrounding areas
  • Rigorous daily exercise routine including basketball, weight lifting, running, and mobility, eats a full paleo, animal-based diet

Timeline

Office Assistant

Wentworth Institute of Technology
01.2024 - Current

Sales Representative (Independant Contractor)

Vector Marketing Company
03.2023 - 06.2023

Basketball Referee

(Freelance)
11.2022 - Current

Assistant Manager

Manchester Bath and Tennis Club
05.2020 - Current

Bachelor of Science in Business Management -

Wentworth Institute of Technology
Patrick Cronin