Patrick Damico
Food and Beverage Service Specialist
Bristol,CT
Summary
Dynamic professional with diverse experience in customer service and culinary operations. Known for attention to detail and effective communication, consistently delivering high-quality service and optimizing processes to enhance customer satisfaction. Seeking new challenges in the field of food sales as a customer service representative in order to utilize my vast restaurant and culinary knowledge and experience.
Overview
27
27
years of professional experience
Work History
City Letter Carrier
USPS, United States Postal Service
Bristol, CT
06.2024 - Current
- Delivered mail and packages to residential and commercial addresses with high efficiency.
- Managed daily route planning to optimize delivery schedules and minimize delays.
- Maintained accurate records of deliveries, pickups, and customer interactions.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
Bartender /Kitchen Cook
The World Famous Sultana
Williams, AZ
05.2023 - 03.2024
- Mix and serve cocktails according to standard recipes, ensuring quality and consistency.
- Maintain cleanliness and organization of bar area, adhering to health and safety regulations.
- Process customer transactions, enhancing service speed.
- Engage with customers to provide personalized recommendations and improve satisfaction.
- Collaborate with kitchen staff to coordinate food and drink orders seamlessly.
- Served high customer volumes during special events, nights, and weekends.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Pizza Specialist
Historic Brewpub / Station 66
Williams, AZ
05.2023 - 10.2023
- Created unique pizza recipes to enhance menu offerings and attract new customers.
- Coordinated kitchen operations to ensure timely preparation and delivery of high-quality pizzas.
- Monitored inventory levels and collaborated with suppliers to maintain stock of fresh ingredients.
- Oversaw quality control measures to guarantee consistency in flavor and presentation of pizzas.
Bartender
Pisa Lisa
Sedona, AZ
10.2022 - 03.2023
- Crafted and served a wide range of cocktails and beverages to enhance customer experience.
- Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
- Managed inventory levels, restocking supplies based on demand to prevent shortages.
- Monitored customer satisfaction, quickly addressing concerns to maintain high service standards.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Boosted beverage sales, designing and promoting range of signature cocktails.
Bartender
Kennebunk Brewing Company
Kennebunk, ME
05.2022 - 09.2022
- Crafted specialty cocktails and beverages to enhance customer experience.
- Managed bar inventory, ensuring optimal stock levels and product rotation.
- Collaborated with kitchen staff to synchronize food and beverage service efficiently.
- Used extensive beer and food knowledge to make pairings and improve customer experiences.
- Handled increasingly busy bars throughout the summer season in a large tourism destination
Carpenter
Da'Sign Source
Marathon, FL Keys
09.2020 - 04.2021
- Completed installations of building structures, trim, flooring, and cabinetry.
- Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
- Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Collaborated with other skilled tradespeople to ensure seamless integration of carpentry work within larger construction projects.
Bartender
Hawks Cay Resort
Duck Key, FL Keys
10.2019 - 03.2020
- Trained new staff on cocktail preparation techniques and bar policies for consistency.
- Developed specialty drink menus, incorporating customer feedback to drive sales.
- Implemented efficient bar workflows, reducing wait times during peak hours for improved service delivery.
- Maintained high quality service in exclusive resort setting.
Food Truck Manager
Irie Island Eats
Marathon, FL Keys
09.2018 - 07.2019
- Oversaw daily operations, ensuring efficient food preparation and service.
- Managed inventory levels, minimizing waste and optimizing stock rotation.
- Assisted in menu development, incorporating customer feedback to drive innovation within the food truck offerings.
- Greeted customers, answered menu questions and responded to complaints.
- Implemented quality control measures to maintain high food safety standards.
Diner Manager / Head Baker
O'Rourkes Diner
Middletown, CT
03.2017 - 08.2018
- Regularly updated menu offerings based on seasonal ingredients availability while also considering trends in consumer tastes and industry innovations.
- Implemented inventory control measures to minimize waste and maximize profits.
- Implemented daily specials and limited-time offers, generating excitement among customers and encouraging repeat visits.
- Coordinated catering services for off-site events such as weddings or corporate functions, expanding revenue opportunities for the diner establishment.
Education
Associate of Arts - Culinary Arts
Center For Culinary Arts
Cromwell, CT09.2006
Bachelor of Arts - English Literature
University of Connecticut
Storrs, CT01.2004
Timeline
City Letter Carrier
USPS, United States Postal Service
06.2024 - Current
Bartender /Kitchen Cook
The World Famous Sultana
05.2023 - 03.2024
Pizza Specialist
Historic Brewpub / Station 66
05.2023 - 10.2023
Bartender
Pisa Lisa
10.2022 - 03.2023
Bartender
Kennebunk Brewing Company
05.2022 - 09.2022
Carpenter
Da'Sign Source
09.2020 - 04.2021
Bartender
Hawks Cay Resort
10.2019 - 03.2020
Food Truck Manager
Irie Island Eats
09.2018 - 07.2019
Diner Manager / Head Baker
O'Rourkes Diner
03.2017 - 08.2018
Associate of Arts - Culinary Arts
Center For Culinary Arts
Bachelor of Arts - English Literature
University of Connecticut