PATRICK FRAZIER
Westchester,IL
Summary
Skilled Operation Manager with solid experience managing all levels of multiple projects including budgeting and administration. Talented prospector and marketer with strong success as accomplished Market Manager. Ambitious in face of demanding sales targets and tenacious in pursuing every possible lead. Seeks new opportunities and continuously builds contact database to maintain robust pipeline and strong revenue.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Life Insurance Broker/Field Underwriter
Family First Life
- Contact and schedule appointments with potential clients that has reached out for information on life insurance
- At the time of appointment, conduct a health and financial inventory on the potential clients for a complete analysis of what insurance products they may qualify for
- After analyzing their insurance options and explaining the benefits, submit an application for coverage for the applicant.
Market Manager
Clear Spring Healthcare
12.2023 - Current
- Networked in market to build partnerships and connections with independent brokers.
- Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.
- Built brand awareness in local market and increased penetration with proactive strategies.
- Achieved monthly sales targets consistently by pursuing new agencies.
- Coached agents/brokers in effective selling strategies and closing techniques.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Senior Enrollment Specialist
Clear Spring Healthcare
09.2023 - 12.2023
- Communicated effectively via telephone, email, and in person with prospective customers.
- Understood and thoroughly explained services provided to customers and potential customers.
- Updated, entered, and reviewed customer data.
- Interviewed applicants and explained scope of different available benefits.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
Provider Relations Representative
Clear Spring Healthcare
05.2023 - 09.2023
- Fostered strong, positive relationships with key providers by coordinating, facilitating and leading partnership meetings and identifying on-site enrollment opportunities.
- Managed provider relations mailbox by triaging inquiries, facilitating resolution of incoming requests and forwarding requests to appropriate parties.
- Contributed to and enhanced audit processes to maximize quality management standards.
- Assisted with physician recruitment by identifying specific providers within designated territories, negotiating rates for new physicians and distributing provider agreements.
Claims Coordinator
Clear Spring Healthcare
10.2022 - 05.2023
- Prepared claims summaries, loss stratification reports and mod analysis reports.
- Organized and participated in claim review meetings and new business presentations.
- Handled litigation, complex claims and high-profile cases involving large settlement values.
- Mitigated client claim exposures through strategic management of claims.
Senior Food Team Leader
Target Corporation
08.2009 - 03.2017
- Manage payroll
- Scheduling of employees
- Managing and executing sales goals plan monthly with weekly follow up
- Driving profitable sales through educating team members on sales goals
- Managing and sculpting talent of the team
- Strengthening the company's business by having strong business relationships with all vendors.
Illinois Insurance Producer
American Income Life
11.2008 - 07.2014
- Set up appointments with potential clients
- Explain the union members benefits
- Make the union members aware of available life insurance policies that they qualify for
- Assist the client or union member with selecting the life insurance policy that fit their family needs and wishes
- Follow up visits or phone calls with clients to make sure they are comfortable with their policies and help with changes.
Telecommunication Sales Supervisor
Fry's Electronics
07.2006 - 10.2008
- Trained, coached and mentored staff to ensure a positive working environment
- Managed payroll and scheduling
- Executing sales goals by efficient planning around customer traffic and strength of the team.
Education
Business
Western Illinois University
Macomb, ILAssociates of Business Management - Business Management
College Of Dupage
Glen Ellyn, IL01.2005
Skills
- Continuing education
- Policy analysis
- Cold-calling
- Underwriting knowledge
- Financial Planning
- Insurance Policy Sales
- New Agent Training
- Email Marketing
- Referral management
Certification
- Certified Food Manager
- Illinois Life Insurance Producer License
- Illinois Health Insurance Producer License
Timeline
Market Manager
Clear Spring Healthcare
12.2023 - Current
Senior Enrollment Specialist
Clear Spring Healthcare
09.2023 - 12.2023
Provider Relations Representative
Clear Spring Healthcare
05.2023 - 09.2023
Claims Coordinator
Clear Spring Healthcare
10.2022 - 05.2023
Senior Food Team Leader
Target Corporation
08.2009 - 03.2017
Illinois Insurance Producer
American Income Life
11.2008 - 07.2014
Telecommunication Sales Supervisor
Fry's Electronics
07.2006 - 10.2008
Life Insurance Broker/Field Underwriter
Family First Life
Business
Western Illinois University
Associates of Business Management - Business Management
College Of Dupage
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