Summary
Overview
Work History
Education
Skills
Timeline
Generic

Patrick Freire

Randolph,Massachusetts

Summary

Driven customer service supervisor offers several years of expertise in sales management and office administration. Polished in strategic planning and employee relations. Adaptable and versatile professional equipped with sound judgment and performance-based management approach.

Overview

6
6
years of professional experience

Work History

Caretaker

Springhouse Senior Living
Boston, MA
04.2022 - 06.2025
  • Assisted elderly clients with daily living activities and personal care tasks.
  • Provided companionship and emotional support to enhance client well-being.

Footlocker Manager

Footlocker.com Inc.
Braintree, MA
10.2024 - 02.2025
  • Trained and supervised team members on customer service best practices and company policies.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Volunteer

OneGoal
Boston, MA
09.2019 - 06.2023
  • Assisted individuals with basic needs and resources in a supportive environment.
  • Coordinated meal preparation and serving for guests at the shelter daily.
  • Maintained cleanliness and orderliness of common areas within the shelter facility.

Education

Business

Bunker Hill Community College
Charlestown, MA

Skills

  • Customer service
  • Communication skills
  • Conflict resolution
  • Teamwork and collaboration
  • Project management
  • Emotional support

Timeline

Footlocker Manager

Footlocker.com Inc.
10.2024 - 02.2025

Caretaker

Springhouse Senior Living
04.2022 - 06.2025

Volunteer

OneGoal
09.2019 - 06.2023

Business

Bunker Hill Community College

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