Patrick Hescox
New Port Richey,FL
Summary
Finance Insurance Manager accomplished in outperforming objectives. Talented salesperson and leader practiced at promoting products and services to exceed goals. Skilled at building long-lasting and productive relationships with customers and financial representatives.
Overview
11
11
years of professional experience
Work History
F&I Manager
East Coast Harley-Davidson
09.2016 - 12.2016
- Streamlined processes for loan applications, resulting in faster approvals and increased customer satisfaction.
- Promoted a positive work environment by fostering open communication among team members and resolving conflicts professionally as they arose.
F&I Manager
Shenandoah Harley-Davidson
05.2013 - 04.2016
- Streamlined processes for loan applications, resulting in faster approvals and increased customer satisfaction.
- Developed a strong referral network by providing exceptional customer experiences, leading to increased repeat business and referrals from satisfied clients.
- Improved customer satisfaction by effectively explaining financing options and ensuring a transparent process.
F&I Manager
Jim’s Harley-Davidson
04.2006 - 05.2012
- Enhanced dealership profitability through the successful sale of finance and insurance products.
Education
Act 1 And Act 2 Certified - Menu Selling
Menu Selling School Harley-Davidson
Carson City, NV2007
Menu Selling School - How To Sell Back End Products
Menu Selling School / Ferman Chevrolet
Scottsdale, AZ2004
Skills
- Customer Satisfaction
- Customer Relations
- Compliance Management
- Document Preparation
- Sales Goals
- Profitability Optimization
- Upselling skills
Timeline
F&I Manager
East Coast Harley-Davidson
09.2016 - 12.2016
F&I Manager
Shenandoah Harley-Davidson
05.2013 - 04.2016
F&I Manager
Jim’s Harley-Davidson
04.2006 - 05.2012
Act 1 And Act 2 Certified - Menu Selling
Menu Selling School Harley-Davidson
Menu Selling School - How To Sell Back End Products
Menu Selling School / Ferman Chevrolet
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