Patrick Hillis
Las Vegas,NV
Summary
Proven Bartender with a track record of enhancing customer satisfaction and mentoring staff at establishments like Yard House. Excelled in high-volume environments, leveraging strong multitasking and customer service skills. Demonstrated expertise in liquor, beer, and wine, alongside a commitment to responsible alcohol service. Achieved significant improvements in staff productivity through effective mentoring.
Overview
8
8
years of professional experience
Work History
Bartender
Slice of Vegas
Las Vegas, NV
01.2022 - 11.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bartender Trainer
Yard House
Las Vegas, NV
05.2016 - 01.2023
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Facilitated team-building exercises to foster collaboration between department members.
Education
Mechanical Engineering, Mathematics -
Oklahoma State University
Stillwater, OKSkills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Responsible Alcohol Service
- Hospitality service expertise
- Cicerone qualified
Timeline
Bartender
Slice of Vegas
01.2022 - 11.2023
Bartender Trainer
Yard House
05.2016 - 01.2023
Mechanical Engineering, Mathematics -
Oklahoma State University