Patrick Johnson
Arrington,VA
Summary
A seasoned Restaurant Manager with a proven track record at Vitos Bar and Grill, I excel in team management and customer engagement, significantly enhancing dining experiences. Skilled in inventory control and adept at fostering a culture of high performance and satisfaction, my leadership has consistently driven positive changes and operational excellence.
Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Vitos Bar and Grill
10.2015 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Education
High School Diploma -
Amherst County High School
Amherst, VA06.2013
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Point of sale (POS) system operation
- Passion for customer satisfaction
- Shift management
- Customer-oriented
- Organization and prioritization
- Complaint resolution
- Staff scheduling
- Food service background
- Business operations expertise
- Menu development
- Employee retention
- Schedule coordination
- Supervisory skills
- Conflict resolution techniques
- Kitchen equipment operation and maintenance
- Pre-shift walk-through
- Promotions planning
- Order delivery practices
- Supply chain management
- Trained in performance and wage reviews
- Food plating and presentation
- Resource allocation
- Honed marketing skills
Certification
- State Driver's License
- ServSafe Food Handler's Certification
- OSHA Certified
Timeline
Restaurant Manager
Vitos Bar and Grill
10.2015 - Current
- State Driver's License
- ServSafe Food Handler's Certification
- OSHA Certified
High School Diploma -
Amherst County High School
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