Experienced Sales Professional with a strong background in luxury retail at Tiffany & Co., specializing in delivering exceptional client experiences and driving high-value sales. Skilled in building long lasting relationships, understanding client needs, and presenting premium product with confidence and authenticity.
Overview
17
17
years of professional experience
Work History
Sales Professional
Tiffany & Company
Pittsburgh
10.2016 - Current
Completed last year @ 108% to goal
Consistently maintains a growth of around 15% from year to year
Strong relationship management of personal client database with continued growth and development of list
Builds a trust with clients to maintain a 92% client capture rate for contact information and follow up
Consistent communication and correspondence with client database during peak time periods, as well as important client dates as supported by client capture with this success maintains a +96% repeat rate of most valuable high spend customers
Investigative Assistant
Drug Enforcement Administration (Task Force)
Pittsburgh
10.2015 - 11.2015
Responsible for miscellaneous administrative needs; including but not limited to monitoring phones and emails
Created and designed Presentations using Power Point to reflect all case findings including arrest records, suspect information, geographical drug hot spots and any supporting evidence
Monitored past/prior phone conversations to assist Special Agents in any new findings to help with development in cases
Created and maintained a tracking log of all confiscated contraband
Upkeep of case files, encompassing digital and hard copies
Supported special agents needs in regard to pulling suspect information
Groundskeeper
Avonworth School District
Pittsburgh
04.2009 - 11.2014
Was responsible for maintaining grounds at three separate school campuses.
Outdoor Responsibilities Included:
- Cutting grass of school lawns, and sports facilities
- Keeping bushes and flower beds neat, and clean
- Planting of new trees to improve campus ambiance
- Maintained cleanliness at all entrances, including sidewalk curbs to keep clear of debris and weeds.
Responsible for safety repercussions (Children’s safety was the most important priority)
Preventative maintenance and changing filters on air handlers.